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Indianapolis Fire Department Leverages Cradlepoint’s Wireless Technology to Extinguish Network Connectivity Challenges
|By Business Wire
|December 1, 2016 08:00 AM EST
Cradlepoint, the global leader in cloud-based
network solutions for connecting people, places, and things over wired
and wireless broadband, announced today that it is helping the
Indianapolis Fire Department (IFD) ensure firefighters have the
communications tools needed to keep a population of more than 2 million
people safe when and where rescues are needed.
Serving the 12th largest city in the U.S., the IFD’s fleet of
43 fire engines and 22 ladder trucks protects 278 square miles of
varying landscape, from farms and countryside to the urban centers of
Indianapolis. The department is also responsible for four bureaus,
including several divisions such as fire and life safety, special
operations, training, fire operations, administration, and EMS. To
ensure the IFD can cover such a broad range of environments and
operations, the department needed a reliable connectivity solution that
covers firefighters wherever duty calls. With Cradlepoint’s
cloud-managed LTE solutions in place, the IFD’s IT Department can
connect every truck and firefighter no matter where they travel with a
network that is easy to manage across Indianapolis.
“When our firefighters respond to a call, they should never have to
worry about not getting the mission critical information they need to do
their jobs. With Cradlepoint, they can always count on having access to
that vital data whenever and wherever they need it,” said Captain Dale
Rolfson, IT manager, Indianapolis Fire Department. “We are seeing
network stability we didn’t think was possible, and we will be able to
tap into other applications that will make our firefighters’ jobs
easier. Cradlepoint has taken the pressure off our IT department and
given our firefighters peace-of-mind.”
The IFD must respond to emergency calls 24/7, which means it cannot
afford to have unreliable connectivity affect its ability to assist
people in potentially life-threatening situations. The USB aircards used
in the IFD’s legacy network were easily jostled on route, causing the
connection to fail and the vehicles to drop off the network. The IFD
deployed ruggedized Cradlepoint COR IBR1100 LTE routers that protect
against environmental hazards and keep firefighters connected at all
times. Additionally, the IFD is leveraging Cradlepoint’s NetCloud
platform so that its small IT staff can easily deploy, configure, and
update devices from one central location and eliminate any downtime
previously associated with in-vehicle upgrades. The streamlined
management, analytics, and time savings has given the IT department the
opportunity to explore new applications such as live streaming helmet
cams, using drones to capture overhead views of a fire in progress, and
connecting digital cameras to the network that will allow arson
investigators to instantly share photos from the field.
“Cradlepoint is committed to providing software-defined, cloud-based
solutions that support the enterprise, no matter if it is in retail,
healthcare, transportation, education, or public safety. Connectivity is
vital for all of these organizations, including the IFD, as they look to
effectively support and manage a growing number of people, places, and
things,” said Ian Pennell, chief marketing officer, Cradlepoint. “By
supplying customers with SDN, LTE connectivity, and cloud-managed
solutions, we ensure the capability to meet the needs of today’s network
while providing the scalability to support future growth, too.”
Cradlepoint is the global leader in cloud-based network solutions for
connecting people, places, and things over wired and wireless broadband.
Cradlepoint NetCloud is a software and services platform that extends
the company’s 4G LTE-enabled multi-function routers and ruggedized
M2M/IoT gateways with cloud-based management and software-defined
network services. With Cradlepoint, customers can leverage the speed and
economics of wired and wireless Internet broadband for branch, failover,
mobile, and IoT networks while maintaining end-to-end visibility,
security, and control. Over 15,000 enterprise and government
organizations around the world—including 75 percent of the world’s top
retailers, 50 percent of the Fortune 100, and 25 of the largest U.S.
cities—rely on Cradlepoint to keep critical sites, workforces, vehicles,
and devices always connected and protected. Major service providers use
Cradlepoint network solutions as the foundation for innovative managed
service offerings. Founded in 2006, Cradlepoint is a privately held
company headquartered in Boise, Idaho, with development centers in
Silicon Valley and Kelowna, Canada, and offices in the UK, Australia,
and Japan. Learn more at cradlepoint.com
or follow us on Twitter @cradlepoint.
View source version on businesswire.com: http://www.businesswire.com/news/home/20161201005136/en/
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