Welcome!

News Feed Item

SOTI Unveils 2017 Mobile Retail Technology Trends at Retail’s Big Show 2017

Retail’s Big Show —In response to flat line retail sales growth, innovative retailers are aggressively pursuing the omnichannel to create a seamless shopping experience across all channels, including in-store, online, mobile and social. They are exploiting the Internet of Things (IoT) and deploying exciting new technology in-store while empowering their “connected associates” with training and technology to improve employee engagement and reduce turnover, as well as increasing sales and customer satisfaction. According to an iSource Media 2016 report, retailers who know more sell 87 percent more.

SOTI Inc., the world’s leading provider of Enterprise Mobility Management (EMM), today announced the 2017 mobile retail trends it will discuss at the Retail’s Big Show. In addition, SOTI will demonstrate its award-winning EMM solution, MobiControl 13.3, at Booth #1343.

“Brick and mortar stores are increasingly investing in new mobile technologies to draw customers to their stores and create a smooth shopping experience,” said SOTI spokesperson Oscar Rambaldini, Vice President of Product Management at SOTI. “The connected associate can easily service, upsell and assist customers with purchases and quickly check them out to create the ultimate shopping experience.”

SOTI identified the following mobile technology retail trends that will enhance the connected associate’s effectiveness and make an impact in 2017:

  • New mobile devices The connected associate will use a number of mobile devices, including Bluetooth beacons, semi-ruggedized devices, mPOS-capable tablet computers or smartphones, AR glasses with integrated HD cameras, earpieces and microphones, wireless Bluetooth wearable barcode scanners and wireless receipt printers to help increase customer interaction, better manage inventory and provide instant upsell opportunities.
  • Better supply chain visibility More retailers will provide store locators with the ability to check in-store availability. Customers can search online from their home, on the road with their mobile device or in-store using a self-service kiosk. When the product is located, the shopper can reserve the product, or purchase the product online and then pick it up at the nearest store.
  • IoT comes of age – Retail has always been at the cutting edge of technology adoption and this trend is expected to accelerate as the IoT takes over. For example, companies are pilot testing UAVs (drones) and UGVs (robots) for last-mile delivery; others will employ Virtual Reality to deliver a virtual show room or an interactive product walkthrough.
  • Wearables simplify stock management – The easier it is to scan products and place them on the shelves, the more accurate the store inventory. Wearable “ring” scanners are easy to wear and use Bluetooth to interface with the associates tablet. Augmented reality glasses (smart glasses) make it easy to follow a planogram and restock a store’s shelves.
  • New life and purpose for established mobile technologies – Self-service kiosks, mobile point of sale (mPOS) and digital signs will continue to automate the in-store shopping experience and reduce operation costs. While tablets embedded in shopping carts and smart shelves using RFID will create new uses for reliable technologies.
  • Data security gets a boost with new technologies – New retail technologies such as EMV chip cards as well as contactless and peer-to-peer payments are a tremendous benefit to shoppers from a convenience and security perspective. In addition to securing payment information, customers are keen on keeping their personal data private. All new technology needs to be properly configured and locked down to mitigate data breaches.

As new endpoints, like simple sensors or complex systems like drones and robots, are introduced, full lifecycle management will become more important. Keeping track of all these new devices, making sure they are up-to-date and working properly is vital for their successful deployment.

To learn more about the latest retail mobile and IoT trends download SOTI’s “The Connected Associate” white paper.

Additional Media Resources:

Retail E-Book – Make Every Day a Cyber-Monday

About SOTI Inc.
SOTI is the world's most trusted provider of Enterprise Mobility Management (EMM) solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI's flagship product, MobiControl, allows enterprises to enable, optimize and secure their mobile workforce across all platforms to support corporate-liable and Bring Your Own Device (BYOD) policies. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization. As an active member of the AppConfig Community, SOTI is bringing its enterprise mobility management and IoT vision to build industry standards. For more information, visit www.soti.net.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
21st International Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Me...
"With Digital Experience Monitoring what used to be a simple visit to a web page has exploded into app on phones, data from social media feeds, competitive benchmarking - these are all components that are only available because of some type of digital asset," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
SYS-CON Events announced today that Datera, that offers a radically new data management architecture, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Datera is transforming the traditional datacenter model through modern cloud simplicity. The technology industry is at another major inflection point. The rise of mobile, the Internet of Things, data storage and Big...
Kubernetes is an open source system for automating deployment, scaling, and management of containerized applications. Kubernetes was originally built by Google, leveraging years of experience with managing container workloads, and is now a Cloud Native Compute Foundation (CNCF) project. Kubernetes has been widely adopted by the community, supported on all major public and private cloud providers, and is gaining rapid adoption in enterprises. However, Kubernetes may seem intimidating and complex ...
"Outscale was founded in 2010, is based in France, is a strategic partner to Dassault Systémes and has done quite a bit of work with divisions of Dassault," explained Jackie Funk, Digital Marketing exec at Outscale, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We focus on SAP workloads because they are among the most powerful but somewhat challenging workloads out there to take into public cloud," explained Swen Conrad, CEO of Ocean9, Inc., in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"DivvyCloud as a company set out to help customers automate solutions to the most common cloud problems," noted Jeremy Snyder, VP of Business Development at DivvyCloud, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We provide IoT solutions. We provide the most compatible solutions for many applications. Our solutions are industry agnostic and also protocol agnostic," explained Richard Han, Head of Sales and Marketing and Engineering at Systena America, in this SYS-CON.tv interview at @ThingsExpo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We are still a relatively small software house and we are focusing on certain industries like FinTech, med tech, energy and utilities. We help our customers with their digital transformation," noted Piotr Stawinski, Founder and CEO of EARP Integration, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"I think DevOps is now a rambunctious teenager – it’s starting to get a mind of its own, wanting to get its own things but it still needs some adult supervision," explained Thomas Hooker, VP of marketing at CollabNet, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We've been engaging with a lot of customers including Panasonic, we've been involved with Cisco and now we're working with the U.S. government - the Department of Homeland Security," explained Peter Jung, Chief Product Officer at Pulzze Systems, in this SYS-CON.tv interview at @ThingsExpo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We're here to tell the world about our cloud-scale infrastructure that we have at Juniper combined with the world-class security that we put into the cloud," explained Lisa Guess, VP of Systems Engineering at Juniper Networks, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Your homes and cars can be automated and self-serviced. Why can't your storage? From simply asking questions to analyze and troubleshoot your infrastructure, to provisioning storage with snapshots, recovery and replication, your wildest sci-fi dream has come true. In his session at @DevOpsSummit at 20th Cloud Expo, Dan Florea, Director of Product Management at Tintri, provided a ChatOps demo where you can talk to your storage and manage it from anywhere, through Slack and similar services with...
"We were founded in 2003 and the way we were founded was about good backup and good disaster recovery for our clients, and for the last 20 years we've been pretty consistent with that," noted Marc Malafronte, Territory Manager at StorageCraft, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.