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PagerDuty Helps Organizations Manage Their Digital Operations

An Intellyx Brain Candy Brief

When technology fails today, organizations feel the ramifications far and wide. The impact — and responsibility to respond — is no longer limited to IT. As organizations transform into Digital Enterprises, PagerDuty believes they need a way to manage what they call their “Digital Operations” both within IT and across the organization.

https://intellyx.com/wp-content/uploads/2017/01/pagerduty-logo-260x50.png 260w, https://intellyx.com/wp-content/uploads/2017/01/pagerduty-logo-50x10.png 50w, https://intellyx.com/wp-content/uploads/2017/01/pagerduty-logo-600x115.png 600w, https://intellyx.com/wp-content/uploads/2017/01/pagerduty-logo.png 760w" sizes="(max-width: 300px) 100vw, 300px" />PagerDuty’s new Operations Command Console offers organizations the ability to visualize every dimension of the customer experience, aggregate and correlate monitoring data, and provide end-to-end response orchestration in the event of a critical service disruption.

This holistic approach culls and correlates data from across an enterprise’s entire technology stack and provides a unified view into infrastructure and service health.

This enables DevOps and IT Operations teams to rapidly identify service disruptions and coordinate a rapid and effective organizational response at both a business and technical level.

Copyright © Intellyx LLC. Intellyx publishes the Agile Digital Transformation Roadmap poster, advises companies on their digital transformation initiatives, and helps vendors communicate their agility stories. As of the time of writing, none of the organizations mentioned in this article are Intellyx customers. To be considered for a Brain Candy article, email us at [email protected].

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More Stories By Jason Bloomberg

Jason Bloomberg is the leading expert on architecting agility for the enterprise. As president of Intellyx, Mr. Bloomberg brings his years of thought leadership in the areas of Cloud Computing, Enterprise Architecture, and Service-Oriented Architecture to a global clientele of business executives, architects, software vendors, and Cloud service providers looking to achieve technology-enabled business agility across their organizations and for their customers. His latest book, The Agile Architecture Revolution (John Wiley & Sons, 2013), sets the stage for Mr. Bloomberg’s groundbreaking Agile Architecture vision.

Mr. Bloomberg is perhaps best known for his twelve years at ZapThink, where he created and delivered the Licensed ZapThink Architect (LZA) SOA course and associated credential, certifying over 1,700 professionals worldwide. He is one of the original Managing Partners of ZapThink LLC, the leading SOA advisory and analysis firm, which was acquired by Dovel Technologies in 2011. He now runs the successor to the LZA program, the Bloomberg Agile Architecture Course, around the world.

Mr. Bloomberg is a frequent conference speaker and prolific writer. He has published over 500 articles, spoken at over 300 conferences, Webinars, and other events, and has been quoted in the press over 1,400 times as the leading expert on agile approaches to architecture in the enterprise.

Mr. Bloomberg’s previous book, Service Orient or Be Doomed! How Service Orientation Will Change Your Business (John Wiley & Sons, 2006, coauthored with Ron Schmelzer), is recognized as the leading business book on Service Orientation. He also co-authored the books XML and Web Services Unleashed (SAMS Publishing, 2002), and Web Page Scripting Techniques (Hayden Books, 1996).

Prior to ZapThink, Mr. Bloomberg built a diverse background in eBusiness technology management and industry analysis, including serving as a senior analyst in IDC’s eBusiness Advisory group, as well as holding eBusiness management positions at USWeb/CKS (later marchFIRST) and WaveBend Solutions (now Hitachi Consulting).

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