Welcome!

News Feed Item

At HIMSS17 Nuance Reveals How Artificial Intelligence is Solving Clinicians’ Administrative Burden

HIMSS Nuance Communications, Inc. (NASDAQ: NUAN) today announced results that demonstrate clinicians can save up to 45% on documentation time and improve quality scores up to 36% using artificial intelligence (AI)-enabled solutions. Powered by advances in the cloud and cognitive computing, Nuance’s next-generation speech and language understanding solutions make it easier for clinicians to quickly capture complete patient information in electronic health records (EHRs) using technology that amplifies their intelligence and works in the background to complement patient care rather than compete with it.

Clinical Documentation up to 45% Faster
Dragon® Medical One, Nuance’s cloud-based clinical speech platform, leverages machine learning honed over three decades and deep neural networks to deliver a compelling user experience from day one. The new era of AI improves on already high levels of accuracy of Nuance’s core speech recognition, providing enhanced responsiveness, acoustics, environmental controls, and an additional 30% drop in errors, which saves clinicians up to 45% on documentation time. These game-changing efficiencies have not gone unnoticed by healthcare providers. Since February 2016, the number of healthcare organizations using Nuance’s cloud-based speech recognition has doubled, and 97% of clinicians say they would recommend it to a colleague.

Real-Time Advice Improves Quality
Nuance’s next-generation computer-assisted physician documentation (CAPD) leverages clinical data from the cloud, algorithms that learn distinctive patterns, and facts and evidence to ask physicians the right question at the right time. This happens at remarkable speeds, resulting in huge gains in accuracy, context, and understanding. This enables CAPD to proactively support physicians, coders and clinical documentation specialists in delivering better care and more accurate documentation from the first words spoken.

Nuance CAPD solutions prompt the care team during documentation when information elsewhere in a patient's record adds up to a condition that may cause clinical or compliance implications downstream. For example, in cases like sepsis, which can be hard to identify, this proactive intelligent advisor saves more than time. It has enabled clinicians to respond and intervene early, which can save lives.

Recently, a large integrated delivery network (IDN) using Nuance’s integrated cloud-based speech and CAPD reported impressive results. Physicians are better able to capture the complexity of patient cases in documentation, and that positively impacts publicly reported quality measures and reimbursement as follows:

  • Improved documentation of patients with extreme severity of illness by 36%
  • Improved details on patients with highest risk of mortality by 24%
  • Generated up to $55 in revenue improvement per patient admission with increased specificity

“I see the technology being our co-pilot. In a world now where flying the airplane is way too complex for any one human being to manage on their own, the computer should be my co-pilot to keep me alert, keep me apprised of the situation, warn me when there are dangers coming down the pike and then execute on orders when that needs to happen,” said David Y. Ting, MD, CMIO, Massachusetts General Physicians Organization.

“We make it easier for physicians to interact naturally and capture the complexities of each patient, while also bringing actionable events back to the physician. The real intelligence comes from years of research and testing in Nuance labs to create a better process that leverages voice-enabled assistants and AI tools to give time back to the physician through a much more satisfying experience,” said Joe Petro, senior vice president of Healthcare research and development, Nuance. “We want documentation to be the least difficult part of their day.”

Voice-Enabled Virtual Assistants on the Rise
Further proof of the impact and adoption of advanced solutions in healthcare, physicians at Landmark Hospitals have found Nuance’s customized conversational virtual assistant, Florence, saves them time and makes it easier to enter patient orders. Florence can listen to physicians, understand their orders and anticipate what is needed to help them complete frequent, repetitive tasks much more quickly, such as orders for medications, labs or imaging.

This video shows a side-by-side comparison of Dr. Anthony Sagel, CMO of Landmark Hospitals, demonstrating how he uses Florence to complete orders instead of traditional computerized physician order entry (CPOE), which improves the physician experience:

  • The virtual assistant saved 35% time in the initial pilot, and now saves up to 50% on complex orders
  • Reduced keystrokes from 87 clicks to 0 in just 20 orders
  • On a national scale, the impact would amount to 22.6 million hours saved for physicians a year based on radiology, medication and lab orders in the US alone

Bringing Virtual Scribes into the Mainstream
Nuance is also leveraging its deep learning and AI technology in partnership with a select group of leading hospitals to develop a next-generation Virtual Scribe solution to help reduce the overwhelming administrative burden on physicians while fundamentally changing the dynamics of the traditional medical scribe market. Today, many provider organizations are rapidly adding medical scribes to help reduce physician burnout and enable clinicians to focus more on direct patient care than on documentation. With Nuance’s Virtual Scribe solution, this support can be made available to many more provider organizations regardless of physician specialty area or the EHR they use. This evolution of clinical documentation supports clinicians while also fully adhering to strict patient privacy and data security requirements.

HIMSS17 Try-it Station
These advanced technologies can be put to the test in a “Try-it Station” at the HIMSS Annual Convention and Exhibition February 20-24 in Nuance booth #2546. Nuance voice-enabled tools powered by AI will filter noise, listen, understand and offer real-time advice in completing patient records.

About Nuance Communications, Inc.
Nuance Communications, Inc. (NASDAQ: NUAN) is a leading provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems. Every day, millions of users and thousands of businesses experience Nuance’s proven applications. For more information, please visit www.nuance.com.

Trademark reference: Nuance and the Nuance logo are registered trademarks or trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other trademarks referenced herein are the property of their respective owners.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Digital Transformation and Disruption, Amazon Style - What You Can Learn. Chris Kocher is a co-founder of Grey Heron, a management and strategic marketing consulting firm. He has 25+ years in both strategic and hands-on operating experience helping executives and investors build revenues and shareholder value. He has consulted with over 130 companies on innovating with new business models, product strategies and monetization. Chris has held management positions at HP and Symantec in addition to ...
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence. Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more busine...
DXWorldEXPO LLC announced today that Big Data Federation to Exhibit at the 22nd International CloudEXPO, colocated with DevOpsSUMMIT and DXWorldEXPO, November 12-13, 2018 in New York City. Big Data Federation, Inc. develops and applies artificial intelligence to predict financial and economic events that matter. The company uncovers patterns and precise drivers of performance and outcomes with the aid of machine-learning algorithms, big data, and fundamental analysis. Their products are deployed...
All in Mobile is a place where we continually maximize their impact by fostering understanding, empathy, insights, creativity and joy. They believe that a truly useful and desirable mobile app doesn't need the brightest idea or the most advanced technology. A great product begins with understanding people. It's easy to think that customers will love your app, but can you justify it? They make sure your final app is something that users truly want and need. The only way to do this is by ...
Whenever a new technology hits the high points of hype, everyone starts talking about it like it will solve all their business problems. Blockchain is one of those technologies. According to Gartner's latest report on the hype cycle of emerging technologies, blockchain has just passed the peak of their hype cycle curve. If you read the news articles about it, one would think it has taken over the technology world. No disruptive technology is without its challenges and potential impediments t...
CloudEXPO New York 2018, colocated with DevOpsSUMMIT and DXWorldEXPO New York 2018 will be held November 12-13, 2018, in New York City and will bring together Cloud Computing, FinTech and Blockchain, Digital Transformation, Big Data, Internet of Things, DevOps, AI and Machine Learning to one location.
Hackers took three days to identify and exploit a known vulnerability in Equifax’s web applications. I will share new data that reveals why three days (at most) is the new normal for DevSecOps teams to move new business /security requirements from design into production. This session aims to enlighten DevOps teams, security and development professionals by sharing results from the 4th annual State of the Software Supply Chain Report -- a blend of public and proprietary data with expert researc...
DXWorldEXPO LLC announced today that Nutanix has been named "Platinum Sponsor" of CloudEXPO | DevOpsSUMMIT | DXWorldEXPO New York, which will take place November 12-13, 2018 in New York City. Nutanix makes infrastructure invisible, elevating IT to focus on the applications and services that power their business. The Nutanix Enterprise Cloud Platform blends web-scale engineering and consumer-grade design to natively converge server, storage, virtualization and networking into a resilient, softwar...
So the dumpster is on fire. Again. The site's down. Your boss's face is an ever-deepening purple. And you begin debating whether you should join the #incident channel or call an ambulance to deal with his impending stroke. Yes, we know this is a developer's fault. There's plenty of time for blame later. Postmortems have a macabre name because they were once intended to be Viking-like funerals for someone's job. But we're civilized now. Sort of. So we call them post-incident reviews. Fires are ne...
The digital transformation is real! To adapt, IT professionals need to transform their own skillset to become more multi-dimensional by gaining both depth and breadth of a wide variety of knowledge and competencies. Historically, while IT has been built on a foundation of specialty (or "I" shaped) silos, the DevOps principle of "shifting left" is opening up opportunities for developers, operational staff, security and others to grow their skills portfolio, advance their careers and become "T"-sh...
This session will provide an introduction to Cloud driven quality and transformation and highlight the key features that comprise it. A perspective on the cloud transformation lifecycle, transformation levers, and transformation framework will be shared. At Cognizant, we have developed a transformation strategy to enable the migration of business critical workloads to cloud environments. The strategy encompasses a set of transformation levers across the cloud transformation lifecycle to enhance ...
Authorization of web applications developed in the cloud is a fundamental problem for security, yet companies often build solutions from scratch, which is error prone and impedes time to market. This talk shows developers how they can (instead) build on-top of community-owned projects and frameworks for better security.Whether you build software for enterprises, mobile, or internal microservices, security is important. Standards like SAML, OIDC, and SPIFFE help you solve identity and authenticat...
Lori MacVittie is a subject matter expert on emerging technology responsible for outbound evangelism across F5's entire product suite. MacVittie has extensive development and technical architecture experience in both high-tech and enterprise organizations, in addition to network and systems administration expertise. Prior to joining F5, MacVittie was an award-winning technology editor at Network Computing Magazine where she evaluated and tested application-focused technologies including app secu...
Mike is managing director in Deloitte Consulting LLP's Cloud practice, responsible for helping clients implement cloud strategy and architecture to drive digital transformation. Beyond his technology experience, Mike brings an insightful understanding of how to address the organizational change, process improvement, and talent management challenges associated with digital transformation. Mike brings more than 30 years of experience in software development and architecture to his role. Most recen...
Having been in the web hosting industry since 2002, dhosting has gained a great deal of experience while working on a wide range of projects. This experience has enabled the company to develop our amazing new product, which they are now excited to present! Among dHosting's greatest achievements, they can include the development of their own hosting panel, the building of their fully redundant server system, and the creation of dhHosting's unique product, Dynamic Edge.