Welcome!

Related Topics: @ThingsExpo, @CloudExpo, @DXWorldExpo

@ThingsExpo: Article

Converging IT and OT at the Speed of the IoT | @ThingsExpo #IoT #M2M

A recent study showed that 40 percent of companies at the top of their industries will be replaced in the next 10 years

Converging IT and OT at the Speed of the IoT

The rolling thunder of digital transformation waits for no business. It will make short work of any organization that does not evolve rapidly. CEOs must quickly define where their organizations can compete for success and lead them on that journey. If they can't-or won't-change, they risk fading away like the slow-moving dinosaurs confronted with a habitat-destroying meteor.

The IoT's Precipitous Changes
Leading analyst Gartner forecasts that 8.4 billion connected things will be in use worldwide in 2017, up 31 percent from 2016, and will reach 20.4 billion by 2020. There is already $1.9 trillion dollars' worth of economic value related to the sale and usage of IoT technology.

The impact crater of this technology shift must not go underestimated. A recent study showed that 40 percent of companies at the top of their industries will be replaced in the next 10 years. Yet, the same survey found that 45 percent of respondents do not think digital disruption is worthy of attention from their organization's board of directors.

This attitude is perilous. Just consider these examples:

  • AirBnB, Uber and Lyft are transforming how people book lodging and arrange transportation, putting enormous pressure on the hospitality and taxi industries.
  • The iPhone blew the former market leader off the map.
  • Additive (3D) printing threatens marine and overland cargo shipping companies.
  • As the photography market swung toward digital, the reign of film-based camera companies ended.

There are bright spots for agile companies, however. With the launch of Pokemon Go and its massive recent Apple partnership, Nintendo boosted its relevance by establishing a strong mobile platform.

Rapid change requires that industry leaders proactively plan. Would you rather be Netflix or Blockbuster? Nearly 30 percent of businesses worldwide have already begun limited IoT deployments, according to Strategy Analytics' IoT 2015 Deployment and Usage Trends survey. For organizations that have not yet begun, it's not too late to embrace digital transformation - but they must act now.

Turning the Ship Around
The IoT opens up new worlds of possibilities because organizations now can extract data from network-connected devices and sensors. This data was never available before. Insights from this data can add enormous value to organizations. But companies must reshape their current infrastructures in order to use their data effectively. And they must hire and train the right people to bring their digital change strategies to fruition.

The traditional siloes of information technology (IT) and operational technology (OT) are getting shaken up by the IoT. These two were once separate and did not often communicate with each other. Now they must come together. It's a huge and critical step in the digital journey. The rub? Most do not know how to merge IT and OT. Neither IT nor OT professionals fully grasp converged IoT networking. They do not understand industrial IoT security. They are not fluent in endpoint data management and analytics. And they are not at all certain how the preceding will add value to their organizations. How will it lead to new business models? Or new services and revenue sources?

It will take new talent and the right training to update the skills of existing staff and to find answers to these questions. Connecting 20 billion machines and devices is a huge task. The World Bank predicts that over the next decade, there will be 2 million unfilled information and communication technology (ICT) -related jobs worldwide. There will be a global need to train 220,000 new control engineers every year for manufacturing plant operations alone.

The IT department, known for its information processing duties, is better positioned to take the lead in the digital journey. Data from IoT connected devices will create new information to parse, interpret and monetize. But IT must collaborate with OT during the transition. After all, many of the sensors, devices, operations and software that comprise the IoT reside in the OT side of the organization.

Consider, for instance, a steam valve system that controls water flow through a cooling apparatus. It operates within the OT domain and will continue to operate in the OT domain. In the past, manual intervention was required to take its readings and make decisions. Now, in an IoT environment, data from the apparatus is collected, analyzed and acted upon via the interconnected network and IT software. Solving for manual intervention, data generated from OT-managed devices and sensors is delivered across the IT system to take critical, real-time action.

How the IoT Benefits OT
IoT advocates need to make a strong business case for its benefits to OT and the organization as a whole. For example, the IoT could boost corporate profits worldwide by 21 percent in 2022.

Safety and comfort are also IoT benefits. Connected sensors and devices can measure and manage hazardous places at no risk to human beings. The IoT can also regulate the organization's physical surroundings to control energy costs and boost comfort.

Yet another benefit of the IoT is efficiency. It will handle routine tasks like reporting misconfigurations and errors as they occur on automated assembly lines. The result? Higher yields and less downtime, which improves profits. Better decision-making is also possible due to the IoT. Pulling trends from empirical data removes assumptions from the process. The ability to view how the system behaves can yield new insights and ideas.

Over the long term, IoT data analysis holds great potential for new revenue opportunities. In the short term, the IoT's immediate effect is lower costs and increased efficiency. All departments will benefit from the IoT. However, in a major cultural shift like this, OT executives must align with current IT initiatives in addition to breaking out of existing silos. It is a tall order.

Skilled Workers in Short Supply
To make the order even taller, OT executives are facing a major talent gap. Additionally, executives lack a process or industry-approved framework for quantifying the skills needed to perform IoT job roles. Insufficient staffing and lack of expertise is the top-cited barrier for organizations currently looking to implement and benefit from the IoT, according to research from Gartner.

Further, the State of IoT 2015 Global Developer Study found that 51 percent of developers and chief information officers surveyed say they are uncertain they have the skills or resources to deliver on the promise of the IoT.

Lessons Learned
Investing in the IoT is investing in the future. Let's explore how to lay out and follow a roadmap to a successful IoT strategy. Successful digital journeys arise from two factors. The first is leadership. Organizations need to hire a digital champion with a firm IoT vision and the enthusiasm to motivate employees to make huge changes in systems and processes. CEOs recognize the importance of tying workplace culture to behavior, with 41 percent making changes to this aspect of their talent strategies. Indeed, companies that take bold actions to align their value proposition, capabilities, products and services together view their culture as their greatest asset.

Updated skills is the second factor. Seventy-two percent of the CEO respondents in the 19th PWC annual Global CEO Survey reported that the availability of key skills is a concern. Both IT and OT need digital expertise. Training staff in this new expertise is essential for organizations to avoid the meteor and thrive in their digital transitions.

No business wants to go the way of the dinosaur. Organizations understand that in order to succeed in today's environment, they need to overcome traditional siloes by bringing together IT and OT to truly get the most out of their IoT efforts.

More Stories By Sudarshan Krishnamurthi

Sudarshan Krishnamurthi is a senior manager, Business Strategy, at Cisco Systems with over 20+ years of experience in the technology industry. He leads the Business Strategy function for Education Services within Cisco. He also leads the Strategy and Portfolio Workgroups for the IoT Talent Consortium, which is an industry initiative to address the IoT skills gap and the career trajectories of the future. He has worked with many industry partner, including Rockwell Automation and Panduit, to help create the first skills-based training and certification program focused on IT and OT convergence on the industrial plant floor. Through this program, Rockwell and Cisco have jointly trained and certified more than 1,000 individuals.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


Latest Stories
As many know, the first generation of Cloud Management Platform (CMP) solutions were designed for managing virtual infrastructure (IaaS) and traditional applications. But that's no longer enough to satisfy evolving and complex business requirements. In his session at 21st Cloud Expo, Scott Davis, Embotics CTO, explored how next-generation CMPs ensure organizations can manage cloud-native and microservice-based application architectures, while also facilitating agile DevOps methodology. He expla...
The past few years have brought a sea change in the way applications are architected, developed, and consumed—increasing both the complexity of testing and the business impact of software failures. How can software testing professionals keep pace with modern application delivery, given the trends that impact both architectures (cloud, microservices, and APIs) and processes (DevOps, agile, and continuous delivery)? This is where continuous testing comes in. D
Modern software design has fundamentally changed how we manage applications, causing many to turn to containers as the new virtual machine for resource management. As container adoption grows beyond stateless applications to stateful workloads, the need for persistent storage is foundational - something customers routinely cite as a top pain point. In his session at @DevOpsSummit at 21st Cloud Expo, Bill Borsari, Head of Systems Engineering at Datera, explored how organizations can reap the bene...
No hype cycles or predictions of a gazillion things here. IoT is here. You get it. You know your business and have great ideas for a business transformation strategy. What comes next? Time to make it happen. In his session at @ThingsExpo, Jay Mason, an Associate Partner of Analytics, IoT & Cybersecurity at M&S Consulting, presented a step-by-step plan to develop your technology implementation strategy. He also discussed the evaluation of communication standards and IoT messaging protocols, data...
In a recent survey, Sumo Logic surveyed 1,500 customers who employ cloud services such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). According to the survey, a quarter of the respondents have already deployed Docker containers and nearly as many (23 percent) are employing the AWS Lambda serverless computing framework. It’s clear: serverless is here to stay. The adoption does come with some needed changes, within both application development and operations. Tha...
"I focus on what we are calling CAST Highlight, which is our SaaS application portfolio analysis tool. It is an extremely lightweight tool that can integrate with pretty much any build process right now," explained Andrew Siegmund, Application Migration Specialist for CAST, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Digital transformation is about embracing digital technologies into a company's culture to better connect with its customers, automate processes, create better tools, enter new markets, etc. Such a transformation requires continuous orchestration across teams and an environment based on open collaboration and daily experiments. In his session at 21st Cloud Expo, Alex Casalboni, Technical (Cloud) Evangelist at Cloud Academy, explored and discussed the most urgent unsolved challenges to achieve f...
With tough new regulations coming to Europe on data privacy in May 2018, Calligo will explain why in reality the effect is global and transforms how you consider critical data. EU GDPR fundamentally rewrites the rules for cloud, Big Data and IoT. In his session at 21st Cloud Expo, Adam Ryan, Vice President and General Manager EMEA at Calligo, examined the regulations and provided insight on how it affects technology, challenges the established rules and will usher in new levels of diligence arou...
To get the most out of their data, successful companies are not focusing on queries and data lakes, they are actively integrating analytics into their operations with a data-first application development approach. Real-time adjustments to improve revenues, reduce costs, or mitigate risk rely on applications that minimize latency on a variety of data sources. In his session at @BigDataExpo, Jack Norris, Senior Vice President, Data and Applications at MapR Technologies, reviewed best practices t...
In his general session at 21st Cloud Expo, Greg Dumas, Calligo’s Vice President and G.M. of US operations, discussed the new Global Data Protection Regulation and how Calligo can help business stay compliant in digitally globalized world. Greg Dumas is Calligo's Vice President and G.M. of US operations. Calligo is an established service provider that provides an innovative platform for trusted cloud solutions. Calligo’s customers are typically most concerned about GDPR compliance, application p...
Mobile device usage has increased exponentially during the past several years, as consumers rely on handhelds for everything from news and weather to banking and purchases. What can we expect in the next few years? The way in which we interact with our devices will fundamentally change, as businesses leverage Artificial Intelligence. We already see this taking shape as businesses leverage AI for cost savings and customer responsiveness. This trend will continue, as AI is used for more sophistica...
Smart cities have the potential to change our lives at so many levels for citizens: less pollution, reduced parking obstacles, better health, education and more energy savings. Real-time data streaming and the Internet of Things (IoT) possess the power to turn this vision into a reality. However, most organizations today are building their data infrastructure to focus solely on addressing immediate business needs vs. a platform capable of quickly adapting emerging technologies to address future ...
In his Opening Keynote at 21st Cloud Expo, John Considine, General Manager of IBM Cloud Infrastructure, led attendees through the exciting evolution of the cloud. He looked at this major disruption from the perspective of technology, business models, and what this means for enterprises of all sizes. John Considine is General Manager of Cloud Infrastructure Services at IBM. In that role he is responsible for leading IBM’s public cloud infrastructure including strategy, development, and offering m...
"Evatronix provides design services to companies that need to integrate the IoT technology in their products but they don't necessarily have the expertise, knowledge and design team to do so," explained Adam Morawiec, VP of Business Development at Evatronix, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
In his session at 21st Cloud Expo, Raju Shreewastava, founder of Big Data Trunk, provided a fun and simple way to introduce Machine Leaning to anyone and everyone. He solved a machine learning problem and demonstrated an easy way to be able to do machine learning without even coding. Raju Shreewastava is the founder of Big Data Trunk (www.BigDataTrunk.com), a Big Data Training and consulting firm with offices in the United States. He previously led the data warehouse/business intelligence and B...