Welcome!

Related Topics: @CloudExpo, Java IoT, @BigDataExpo

@CloudExpo: Blog Post

Producing an Effective IT Strategy | @CloudExpo #API #Cloud #Agile

IT strategies that deliver real value

A strategy is a planning document that sets a direction for future work to ensure that you end up where you want to be. A strategy allows you to see the wood, despite the trees. A strategy is often used as a management tool for securing the resources needed to get there

IT is now part of the business and forward looking organisations will have senior IT people responsible for helping devise the Corporate Business Strategy

Business Strategy
This will include discuss for the next few years how it intends to grow and maintain the business. It may mean doing things like:

  1. Starting new business lines
  2. Expanding new business areas, new locations, products enhancements
  3. Adding new distribution channels
  4. Making better use of existing customer to cross sell
  5. Reducing costs
  6. Stopping businesses
  7. Regulatory changes

IT Strategy
Technology needs to ensure business are agile that can meet business needs in a timely manner, while having a low cost/income ratio. The ability to change systems should be easy and cost efficient. An optimal IT strategy must comprehend the business context, applications, technology, organisational capability and governance.

An IT atrategy should aim to deliver continual business benefits in the form on projects, like monthly and its overall time horizon should be no more than 3 years.

We need to define the functional areas of a business and assess the application(s) which support them. There should be no uncontrolled duplication of functionality or data within the application landscape of an organization.

With a detailed understanding of the business strategy, each applications needs to be assessed:

  1. How well does the applications meet today's and tomorrow's business needs
  2. How well does the application support: Core coverage (products, clients, market).
  3. How well is the application designed and developed to ensure stability (IT reliability, change capacity), scalability, performance and extendable
  4. Cost of application - need understanding of both Change the business (CTB) and Run the Business (RTB) costs. A high and increasing yearly RTB costs suggest the application needs investment in architectural improvement to reduce this figure.
  5. Technology infrastructure: the simplicity, uniformity and efficient the infrastructure to meet
  6. Governance & funding: The decision making process and the ability of IT to meet its objectives. understand the technology cost base eg CTB/RTB ratio
  7. Organization capability: readiness and capability of human assets to perform consistently with the needs of the organizations

Why are IT projects done and how to measure value
Projects are done to increase revenue, decrease costs & improve efficiency. These can be improve the income statement and balance sheet. An improved income statement and balance sheet can help drive stock price higher. Not all benefits are financial like 1) some are related to strategic, like for competitive positioning, high availability and scalability 2) operational efficiency - allow the organization to be more lean and efficient by doing things like simplify, standardize, integrate, centralize 3) Security, Business continuity, Regulation

In summary, projects need to be able to demonstrate they can:

  • Does it potentially increase revenue? If so, how?
  • Does it decrease expense? If so, how?
  • Does it optimize assets? If so, how?
  • Does it improve productivity? If so how?
  • Does it mitigate risks (or address regulatory demands)? if so, how?

The "return on investment" (ROI) metric measures, per period, rates of return on money invested in a project in order to decide whether or not to undertake an investment. It is also used as indicator to compare different project investments within a portfolio. The project with best ROI is prioritized.

return on investment = (gain from investment - cost of investment) / cost of investment

Understanding SWOT
This is a powerful thing to add in your Strategy. Strength and Weakness refers to the current environment and Opportunities and Threats refer to the future environment. In producing the Weaknesses, you need to determine the value in overcoming them. You need to understand the weakness, need to know how success will be measured, how important is it to fix it. Likewise, for Opportunities, how would you measure success if the opportunity is fully realized?

Producing a Heatmap
It helps to produce a heatmap where you define whether your application to support a given functionality is a "Buy", which means to invest more on this platform, a "Sell", meaning don't invest and plan to move off, or a "Hold", which is a keep for the time being. For each "Sell", you need to have a plan on what needs to be done, what the cost will be (one-time costs) and ongoing costs, what are the benefits, like productivity gain, cashable benefit, etc.

Summary
An IT strategy should answer the following questions:

  • Are we doing the right things with technology to address the organization's most important business priorities and continuously deliver value to the clients?
  • Are we making the right technology investments?
  • Do we measure what is the real value to the organization derived from that technology?
  • Is our current Information Technology agile enough; flexible to continuously support a successful organization?
  • Is our Information Technology environment properly managed, maintained, secured, able to support the clients, and is it cost effective?
  • Can our strategy support current and future business needs?

IT strategy should not be static but needs to continually evolve as the organization continues to do so; close alignment with the business is key to deliver value in a cost effective manner.

More Stories By Sanjeev Khurana

Sanjeev Khurana is Head of Development at a large European Investment Bank and has over 20 years of IT experience. He has also been a part time Lecturer at Universities such as Brunel, Middlesex, Greenwich teaching undergraduates and postgraduates Software Engineering.

Latest Stories
SYS-CON Events announced today that CAST Software will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CAST was founded more than 25 years ago to make the invisible visible. Built around the idea that even the best analytics on the market still leave blind spots for technical teams looking to deliver better software and prevent outages, CAST provides the software intelligence that matter ...
Businesses and business units of all sizes can benefit from cloud computing, but many don't want the cost, performance and security concerns of public cloud nor the complexity of building their own private clouds. Today, some cloud vendors are using artificial intelligence (AI) to simplify cloud deployment and management. In his session at 20th Cloud Expo, Ajay Gulati, Co-founder and CEO of ZeroStack, discussed how AI can simplify cloud operations. He covered the following topics: why cloud mana...
Docker containers have brought great opportunities to shorten the deployment process through continuous integration and the delivery of applications and microservices. This applies equally to enterprise data centers as well as the cloud. In his session at 20th Cloud Expo, Jari Kolehmainen, founder and CTO of Kontena, discussed solutions and benefits of a deeply integrated deployment pipeline using technologies such as container management platforms, Docker containers, and the drone.io Cl tool. H...
From 2013, NTT Communications has been providing cPaaS service, SkyWay. Its customer’s expectations for leveraging WebRTC technology are not only typical real-time communication use cases such as Web conference, remote education, but also IoT use cases such as remote camera monitoring, smart-glass, and robotic. Because of this, NTT Communications has numerous IoT business use-cases that its customers are developing on top of PaaS. WebRTC will lead IoT businesses to be more innovative and address...
Blockchain is a shared, secure record of exchange that establishes trust, accountability and transparency across business networks. Supported by the Linux Foundation's open source, open-standards based Hyperledger Project, Blockchain has the potential to improve regulatory compliance, reduce cost as well as advance trade. Are you curious about how Blockchain is built for business? In her session at 21st Cloud Expo, René Bostic, Technical VP of the IBM Cloud Unit in North America, will discuss th...
While some vendors scramble to create and sell you a fancy solution for monitoring your spanking new Amazon Lambdas, hear how you can do it on the cheap using just built-in Java APIs yourself. By exploiting a little-known fact that Lambdas aren’t exactly single-threaded, you can effectively identify hot spots in your serverless code. In his session at @DevOpsSummit at 21st Cloud Expo, Dave Martin, Product owner at CA Technologies, will give a live demonstration and code walkthrough, showing how ...
WebRTC is great technology to build your own communication tools. It will be even more exciting experience it with advanced devices, such as a 360 Camera, 360 microphone, and a depth sensor camera. In his session at @ThingsExpo, Masashi Ganeko, a manager at INFOCOM Corporation, will introduce two experimental projects from his team and what they learned from them. "Shotoku Tamago" uses the robot audition software HARK to track speakers in 360 video of a remote party. "Virtual Teleport" uses a...
Translating agile methodology into real-world best practices within the modern software factory has driven widespread DevOps adoption, yet much work remains to expand workflows and tooling across the enterprise. As models evolve from pockets of experimentation into wholescale organizational reinvention, practitioners find themselves challenged to incorporate the culture and architecture necessary to support DevOps at scale.
When shopping for a new data processing platform for IoT solutions, many development teams want to be able to test-drive options before making a choice. Yet when evaluating an IoT solution, it’s simply not feasible to do so at scale with physical devices. Building a sensor simulator is the next best choice; however, generating a realistic simulation at very high TPS with ease of configurability is a formidable challenge. When dealing with multiple application or transport protocols, you would be...
SYS-CON Events announced today that CA Technologies has been named “Platinum Sponsor” of SYS-CON's 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business – from apparel to energy – is being rewritten by software. From planning to development to management to security, CA creates software that fuels transformation for companies in the applic...
As more and more companies are making the shift from on-premises to public cloud, the standard approach to DevOps is evolving. From encryption, compliance and regulations like GDPR, security in the cloud has become a hot topic. Many DevOps-focused companies have hired dedicated staff to fulfill these requirements, often creating further siloes, complexity and cost. This session aims to highlight existing DevOps cultural approaches, tooling and how security can be wrapped in every facet of the bu...
yperConvergence came to market with the objective of being simple, flexible and to help drive down operating expenses. It reduced the footprint by bundling the compute/storage/network into one box. This brought a new set of challenges as the HyperConverged vendors are very focused on their own proprietary building blocks. If you want to scale in a certain way, let’s say you identified a need for more storage and want to add a device that is not sold by the HyperConverged vendor, forget about it....
SYS-CON Events announced today that Pulzze Systems will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Pulzze Systems Inc, provides the software product "The Interactor" that uniquely simplifies building IoT, Web and Smart Enterprise Solutions. It is a Silicon Valley startup funded by US government agencies, NSF and DHS to bring innovative solutions to market.
With Cloud Foundry you can easily deploy and use apps utilizing websocket technology, but not everybody realizes that scaling them out is not that trivial. In his session at 21st Cloud Expo, Roman Swoszowski, CTO and VP, Cloud Foundry Services, at Grape Up, will show you an example of how to deal with this issue. He will demonstrate a cloud-native Spring Boot app running in Cloud Foundry and communicating with clients over websocket protocol that can be easily scaled horizontally and coordinate...
In his session at @ThingsExpo, Dr. Robert Cohen, an economist and senior fellow at the Economic Strategy Institute, presented the findings of a series of six detailed case studies of how large corporations are implementing IoT. The session explored how IoT has improved their economic performance, had major impacts on business models and resulted in impressive ROIs. The companies covered span manufacturing and services firms. He also explored servicification, how manufacturing firms shift from se...