Welcome!

News Feed Item

LifeMiles Inks Seven Year Contract With IBS Software

SAN JOSÉ, Costa Rica, March 21, 2017 /PRNewswire/ --

Travel, transportation and logistics IT solutions major IBS Software (IBS) has been selected by LifeMiles to replace its in-house loyalty platform that has been in use for several years. LifeMiles is the leading loyalty program in Central America and the Andean Pact region of South America, and the frequent-flyer program of Avianca. The multi-million seven-year contract was signed last week in San José, Costa Rica. Once implemented, IBS' iFly Loyalty suite will serve as the core platform for LifeMiles. The suite includes a wide range of functionalities, consisting of capabilities to grow and manage expanded partnerships, a full-fledged customer relationship module and enhanced Analytics and Business Intelligence capabilities. Furthermore, the platform will be a key enabler of LifeMiles' growth aspirations in the region and beyond, facilitating the delivery of a superior set of targeted and personalized benefits to LifeMiles members, enhancing speed to market, and supporting expansion into new business segments.

     (Photo: http://mma.prnewswire.com/media/480645/LifeMiles_Signing_Ceremony.jpg )
     (Logo: http://photos.prnewswire.com/prnh/20170313/477770LOGO )

Launched in March 2011, LifeMiles has grown to include more than 7 million members, who have made it the winningest Program in the Americas over the last 3 years of the loyalty industry's prestigious Freddie Awards. Avianca, a Star Alliance member, has its headquarters in Colombia, and also the youngest fleet (169 aircraft) of all Latin American airlines, with which it serves some 105 destinations in 28 countries.

IBS' iFly Loyalty is a new-gen loyalty management product that supports the diverse needs of customer engagement of the airline industry, including Frequent Flyer Programs, Coalition Programs, SME and Corporate Programs. The solution enables management across multiple program ecosystems from the same software and allows personalized communication to reach out to customers. It supports strategic decision making with data-based predictive and prescriptive analysis, and is compliant with major airline coalitions viz. Star Alliance, oneworld, SkyTeam.

LifeMiles' Chief Executive Officer, Matt Vincett said: "We are pleased to be partnering with IBS, whose iFly system will be a key enabler of us achieving our service and growth objectives over the coming years. At LifeMiles, we are constantly innovating to provide members with more options and with ever greater value; we are counting on IBS to collaborate with us in these endeavors moving forward and look forward to working with the IBS team."

"This is a strategic win for IBS' loyalty solution and the first customer in the Central American region. We consider this as an extremely important milestone for expanding our footprint in the Central and Latin American regions. As a technology partner offering the widest bouquet of aviation software products, we hope to leverage our relationship with a proven airline like Avianca to make IBS the most recognizable brand on innovation for the airline industry in the region," said Jitendra Sindhwani President & Head - Aviation Business Services, IBS.


For media enquiries, please contact:
Bratati Ghosh
Chief Marketing Officer
IBS at [email protected] or

Mario Balladares
Director of Marketing
LifeMiles at [email protected]

More information on IBS is available at www.ibsplc.com

SOURCE IBS Software (IBS) and LifeMiles

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
SYS-CON Events announced today that SD Times | BZ Media has been named “Media Sponsor” of SYS-CON's 20th International Cloud Expo, which will take place on June 6–8, 2017, at the Javits Center in New York City, NY. BZ Media LLC is a high-tech media company that produces technical conferences and expositions, and publishes a magazine, newsletters and websites in the software development, SharePoint, mobile development and commercial UAV markets.
SYS-CON Events announced today that Cloudistics, an on-premises cloud computing company, has been named “Bronze Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Cloudistics delivers a complete public cloud experience with composable on-premises infrastructures to medium and large enterprises. Its software-defined technology natively converges network, storage, compute, virtualization, and management into a ...
Historically, some banking activities such as trading have been relying heavily on analytics and cutting edge algorithmic tools. The coming of age of powerful data analytics solutions combined with the development of intelligent algorithms have created new opportunities for financial institutions. In his session at 20th Cloud Expo, Sebastien Meunier, Head of Digital for North America at Chappuis Halder & Co., will discuss how these tools can be leveraged to develop a lasting competitive advanta...
Building custom add-ons does not need to be limited to the ideas you see on a marketplace. In his session at 20th Cloud Expo, Sukhbir Dhillon, CEO and founder of Addteq, will go over some adventures they faced in developing integrations using Atlassian SDK and other technologies/platforms and how it has enabled development teams to experiment with newer paradigms like Serverless and newer features of Atlassian SDKs. In this presentation, you will be taken on a journey of Add-On and Integration ...
Now that the world has connected “things,” we need to build these devices as truly intelligent in order to create instantaneous and precise results. This means you have to do as much of the processing at the point of entry as you can: at the edge. The killer use cases for IoT are becoming manifest through AI engines on edge devices. An autonomous car has this dual edge/cloud analytics model, producing precise, real-time results. In his session at @ThingsExpo, John Crupi, Vice President and Eng...
There are 66 million network cameras capturing terabytes of data. How did factories in Japan improve physical security at the facilities and improve employee productivity? Edge Computing reduces possible kilobytes of data collected per second to only a few kilobytes of data transmitted to the public cloud every day. Data is aggregated and analyzed close to sensors so only intelligent results need to be transmitted to the cloud. Non-essential data is recycled to optimize storage.
"I think that everyone recognizes that for IoT to really realize its full potential and value that it is about creating ecosystems and marketplaces and that no single vendor is able to support what is required," explained Esmeralda Swartz, VP, Marketing Enterprise and Cloud at Ericsson, in this SYS-CON.tv interview at @ThingsExpo, held June 7-9, 2016, at the Javits Center in New York City, NY.
As businesses adopt functionalities in cloud computing, it’s imperative that IT operations consistently ensure cloud systems work correctly – all of the time, and to their best capabilities. In his session at @BigDataExpo, Bernd Harzog, CEO and founder of OpsDataStore, will present an industry answer to the common question, “Are you running IT operations as efficiently and as cost effectively as you need to?” He will expound on the industry issues he frequently came up against as an analyst, and...
Why do your mobile transformations need to happen today? Mobile is the strategy that enterprise transformation centers on to drive customer engagement. In his general session at @ThingsExpo, Roger Woods, Director, Mobile Product & Strategy – Adobe Marketing Cloud, covered key IoT and mobile trends that are forcing mobile transformation, key components of a solid mobile strategy and explored how brands are effectively driving mobile change throughout the enterprise.
Microservices are a very exciting architectural approach that many organizations are looking to as a way to accelerate innovation. Microservices promise to allow teams to move away from monolithic "ball of mud" systems, but the reality is that, in the vast majority of organizations, different projects and technologies will continue to be developed at different speeds. How to handle the dependencies between these disparate systems with different iteration cycles? Consider the "canoncial problem" ...
After more than five years of DevOps, definitions are evolving, boundaries are expanding, ‘unicorns’ are no longer rare, enterprises are on board, and pundits are moving on. Can we now look at an evolution of DevOps? Should we? Is the foundation of DevOps ‘done’, or is there still too much left to do? What is mature, and what is still missing? What does the next 5 years of DevOps look like? In this Power Panel at DevOps Summit, moderated by DevOps Summit Conference Chair Andi Mann, panelists l...
In their Live Hack” presentation at 17th Cloud Expo, Stephen Coty and Paul Fletcher, Chief Security Evangelists at Alert Logic, provided the audience with a chance to see a live demonstration of the common tools cyber attackers use to attack cloud and traditional IT systems. This “Live Hack” used open source attack tools that are free and available for download by anybody. Attendees learned where to find and how to operate these tools for the purpose of testing their own IT infrastructure. The...
Keeping pace with advancements in software delivery processes and tooling is taxing even for the most proficient organizations. Point tools, platforms, open source and the increasing adoption of private and public cloud services requires strong engineering rigor - all in the face of developer demands to use the tools of choice. As Agile has settled in as a mainstream practice, now DevOps has emerged as the next wave to improve software delivery speed and output. To make DevOps work, organization...
The modern software development landscape consists of best practices and tools that allow teams to deliver software in a near-continuous manner. By adopting a culture of automation, measurement and sharing, the time to ship code has been greatly reduced, allowing for shorter release cycles and quicker feedback from customers and users. Still, with all of these tools and methods, how can teams stay on top of what is taking place across their infrastructure and codebase? Hopping between services a...
Virtualization over the past years has become a key strategy for IT to acquire multi-tenancy, increase utilization, develop elasticity and improve security. And virtual machines (VMs) are quickly becoming a main vehicle for developing and deploying applications. The introduction of containers seems to be bringing another and perhaps overlapped solution for achieving the same above-mentioned benefits. Are a container and a virtual machine fundamentally the same or different? And how? Is one techn...