Welcome!

Blog Feed Post

Why Your Enterprise Software Testing is Failing and How to Fix It

Do you feel like everyone thinks your software testing team is the bottleneck slowing down development and delivery? Sixty-four percent of testers say time spent on side tasks and not doing actual testing is challenging.

Here are the reasons your enterprise testing is failing and how to fix it.

Poor Software Testing Productivity

Release cycles are speeding up as enterprise organizations strive to increase their agility through Agile and Continuous Delivery practices. While accelerating delivery has tremendous benefits, it exposes inefficient processes.

Software testing teams are finding that the manual process that used to be good enough can no longer keep up with the pace of delivery.

I’m not just talking about test automation; manual processes plague the entire software testing lifecycle. Communication, test management, documentation, and testing practices are all vulnerable to manual inefficiencies.

What’s Impacting Your Software Testing Productivity?

Here are the top things dragging down your enterprise software testing productivity.

Weak Test Prioritization

Are you prioritizing testing? How? Are you updating test prioritization based on feedback from development and testing?

Software development is an inherently unpredictable process, hence the popularity of Agile methodologies which focus on learning as you go and adapting. This is often confused with meaning that Agile teams are unpredictable. This is not the case. Bad Agile teams are unpredictable, as are bad Waterfall teams.

Focus on learning as you go. Adapting isn’t about giving up on being predictable; it’s about accepting that software development is unpredictable and must be managed as such to continually improve productivity. Whether you are Agile or not, learning as you go and adapting will improve the productivity of testing.

It is human nature to go after the low-hanging fruit, to get a few quick wins to show progress. Unfortunately, this just pushes off the hard stuff to later when you have less time to address the hard issues. It is more productive to tackle the hard stuff first, get it out of the way, and then start working on the easy stuff as time is running out.

You should prioritize testing the highest value and most risky stuff first. You should also not rely on your initial estimate of what the highest value and most risky things are. Feedback from Dev can help you focus on the right things first. Feedback from testing can help you even more. Defects tend to cluster, so as defects start popping up, reevaluate where you need to focus.

Poor Dependency Management

Perhaps software testing is so unpredictable and often unproductive because it relies on so many dependencies lining up. Of course, dependencies often do not line up and when mismanaged, result in unnecessary downtime. Software tests can be dependent on:

  • Requirements
  • Other tests
  • Test data
  • Test environments
  • Development completion
  • Quality of code

Productivity depends on understanding your team’s dependencies and how those dependencies are progressing, and managing those dependencies. For example, let’s say you have a team that is planning to test a feature that is three weeks behind schedule. You also have a testing team that is uncovering more defects than expected in a critical system. You should move resources from the project that is falling behind to the project that is more complex than expected.

That’s easy to say in this fairly straightforward example, but in the enterprise where multiple teams are working on multiple projects, it’s often not that easy. You have to have a process in place for tracking all your teams’ dependencies and highlighting the ones that may cause an impact.

This is difficult to do with spreadsheets or legacy testing tools, but a modern testing tool should provide you the traceability to track these dependencies.

Bad Communication

You can’t be productive if you’re not communicating effectively. Email, calls, and meetings are ineffective forms of communication. A study described by the Harvard Business Review found that only a little more than half of the people were able to correctly ascertain the context and meaning of email.

Two studies found that humans consistently overestimate the ability of an email receiver’s ability to ascertain context, and that when we lack this information, we often fill in the gaps with stereotypes and potentially faulty guesses.

Even worse, research has found that only about half of your employees open internal communication emails. These studies make it clear that if you want your message heard and understood, you should find a channel other than email.

The ineffectiveness of email results in more meetings. Only 7% of information communicated comes from the actual words we are saying, according to Professor Albert Mehrabian at the University of California, Los Angeles (UCLA). The other 93% of communicated information comes through how we say the words, non-verbal cues, the tone of voice, context, and feedback.

Unfortunately, meetings tend to turn into a bunch of status updates because people aren’t getting the information they need from other channels. An hour-long meeting is a very inefficient way to get status updates.

Use a communication platform that captures everyone’s communications and stores them in a central location. Some teams may use tools such as Slack, while others may have collaboration built into their system. The important things are to ensure the tools your teams use to communicate are connected to the tools that planning stakeholders use.

Conclusion

As software releases become more frequent, we often find that the way we use to do things can’t keep up. Taking a fresh look at how you can help your team become more productive will ensure that software testing isn’t a bottleneck but rather a catalyst for delivering software faster.

Productivity is critical, but it is just one component of improving your overall enterprise software testing performance. Check out this blog on improving software testing predictability: How to Improve Enterprise Software Testing Predictability.

The post Why Your Enterprise Software Testing is Failing and How to Fix It appeared first on Plutora.

Read the original blog entry...

More Stories By Plutora Blog

Plutora provides Enterprise Release and Test Environment Management SaaS solutions aligning process, technology, and information to solve release orchestration challenges for the enterprise.

Plutora’s SaaS solution enables organizations to model release management and test environment management activities as a bridge between agile project teams and an enterprise’s ITSM initiatives. Using Plutora, you can orchestrate parallel releases from several independent DevOps groups all while giving your executives as well as change management specialists insight into overall risk.

Supporting the largest releases for the largest organizations throughout North America, EMEA, and Asia Pacific, Plutora provides proof that large companies can adopt DevOps while managing the risks that come with wider adoption of self-service and agile software development in the enterprise. Aligning process, technology, and information to solve increasingly complex release orchestration challenges, this Gartner “Cool Vendor in IT DevOps” upgrades the enterprise release management from spreadsheets, meetings, and email to an integrated dashboard giving release managers insight and control over large software releases.

Latest Stories
Kubernetes is an open source system for automating deployment, scaling, and management of containerized applications. Kubernetes was originally built by Google, leveraging years of experience with managing container workloads, and is now a Cloud Native Compute Foundation (CNCF) project. Kubernetes has been widely adopted by the community, supported on all major public and private cloud providers, and is gaining rapid adoption in enterprises. However, Kubernetes may seem intimidating and complex ...
"Outscale was founded in 2010, is based in France, is a strategic partner to Dassault Systémes and has done quite a bit of work with divisions of Dassault," explained Jackie Funk, Digital Marketing exec at Outscale, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We focus on SAP workloads because they are among the most powerful but somewhat challenging workloads out there to take into public cloud," explained Swen Conrad, CEO of Ocean9, Inc., in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"I think DevOps is now a rambunctious teenager – it’s starting to get a mind of its own, wanting to get its own things but it still needs some adult supervision," explained Thomas Hooker, VP of marketing at CollabNet, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We are still a relatively small software house and we are focusing on certain industries like FinTech, med tech, energy and utilities. We help our customers with their digital transformation," noted Piotr Stawinski, Founder and CEO of EARP Integration, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We've been engaging with a lot of customers including Panasonic, we've been involved with Cisco and now we're working with the U.S. government - the Department of Homeland Security," explained Peter Jung, Chief Product Officer at Pulzze Systems, in this SYS-CON.tv interview at @ThingsExpo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We're here to tell the world about our cloud-scale infrastructure that we have at Juniper combined with the world-class security that we put into the cloud," explained Lisa Guess, VP of Systems Engineering at Juniper Networks, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"With Digital Experience Monitoring what used to be a simple visit to a web page has exploded into app on phones, data from social media feeds, competitive benchmarking - these are all components that are only available because of some type of digital asset," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Your homes and cars can be automated and self-serviced. Why can't your storage? From simply asking questions to analyze and troubleshoot your infrastructure, to provisioning storage with snapshots, recovery and replication, your wildest sci-fi dream has come true. In his session at @DevOpsSummit at 20th Cloud Expo, Dan Florea, Director of Product Management at Tintri, provided a ChatOps demo where you can talk to your storage and manage it from anywhere, through Slack and similar services with...
"Peak 10 is a hybrid infrastructure provider across the nation. We are in the thick of things when it comes to hybrid IT," explained Michael Fuhrman, Chief Technology Officer at Peak 10, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
As enterprise cloud becomes the norm, businesses and government programs must address compounded regulatory compliance related to data privacy and information protection. The most recent, Controlled Unclassified Information and the EU’s GDPR have board level implications and companies still struggle with demonstrating due diligence. Developers and DevOps leaders, as part of the pre-planning process and the associated supply chain, could benefit from updating their code libraries and design by in...
SYS-CON Events announced today that Calligo, an innovative cloud service provider offering mid-sized companies the highest levels of data privacy and security, has been named "Bronze Sponsor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Calligo offers unparalleled application performance guarantees, commercial flexibility and a personalised support service from its globally located cloud plat...
"We are an IT services solution provider and we sell software to support those solutions. Our focus and key areas are around security, enterprise monitoring, and continuous delivery optimization," noted John Balsavage, President of A&I Solutions, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We were founded in 2003 and the way we were founded was about good backup and good disaster recovery for our clients, and for the last 20 years we've been pretty consistent with that," noted Marc Malafronte, Territory Manager at StorageCraft, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
There is a huge demand for responsive, real-time mobile and web experiences, but current architectural patterns do not easily accommodate applications that respond to events in real time. Common solutions using message queues or HTTP long-polling quickly lead to resiliency, scalability and development velocity challenges. In his session at 21st Cloud Expo, Ryland Degnan, a Senior Software Engineer on the Netflix Edge Platform team, will discuss how by leveraging a reactive stream-based protocol,...