Blog Feed Post

Alert Rules & Notification Hooks Sharing

Besides completely revamping the Sematext Cloud user interface recently (hello ReactJS & Redux!), we’ve also made some changes to how certain features work. One of them is related to Alert Rules and related Notification Hooks (aka Integrations).

Previously, Alert Rules defined for an App were visible to both Account Guests (who are essentially members of your team) and to App Guests. The idea behind App Guests is to give “outsiders” the ability to view App data (e.g. metrics, logs, events, etc.) and potentially use it to build their own Dashboards, Alerts, etc. Such “outsiders” clearly should not affect your team’s work in any way. However, since all Alert Rules and Notification Hooks were visible to them, it was possible for such “outsiders” to, whether on purpose or by mistake (e.g. by not realizing their actions would affect other users’ data)) delete or disable Alert Rules your team depends on, or maybe create new Alert Rules that your team does not need, possibly flooding your ChatOps tools or inbox with alert notifications.

Similarly, Notification Hook definitions (for Slack, PagerDuty, HipChat, VictorOps, etc.) used by your team were exposed to “outsiders”, which is something one rarely wants.

Now each Alert Rule and each Notification Hook is tied to account under which it was created. This way any member of your team will still see all Alert Rules created under the common shared account. Each team member will be able to use and create new Alert Rules and Notification Hooks, which will also be visible to other members of the team (but editable only by the shared account owner, or users with admin role). Such Alert Rules and Hooks will not be visible to App guests though, so your team’s work in the common shared account will not be affected by them.

You might be wondering what happened to Alert Rules and Notification Hooks created before this change. We analyzed each Alert Rule along with the associated Notification Hooks and assigned them to an account. In most cases that was the account that owned a particular app to which the Alert Rule was related.

In case your team is not using Account Sharing yet, consider benefits of this feature over plain App sharing:

  • you invite team members to parent account just once; when new apps are added to parent account, every existing account guest automatically gets access to it
  • your team members can share alert rules, notification hooks, even the dashboards
  • your whole team has the same view of all your metrics and logs
  • you can control what various team members can do by assigning them USER, ADMIN or BILLING_ADMIN role

If you are logged into your account and have trouble finding your old Alert Rules or Hooks – note that they are not gone!  They were just assigned to one specific account under which they are still active.

Get started with Account Sharing feature. If your team is already using Account Sharing, then it is just a matter of switching into right account in the UI.

Sematext Alert Rules & Notification Hooks Sharinghttps://sematext.com/wp-content/uploads/2017/04/alerts-2-copy-300x215.png 300w, https://sematext.com/wp-content/uploads/2017/04/alerts-2-copy-768x551.png 768w" sizes="(max-width: 1024px) 100vw, 1024px" />

If you have any further questions, don’t hesitate to contact us at [email protected]

Read the original blog entry...

More Stories By Sematext Blog

Sematext is a globally distributed organization that builds innovative Cloud and On Premises solutions for performance monitoring, alerting and anomaly detection (SPM), log management and analytics (Logsene), and search analytics (SSA). We also provide Search and Big Data consulting services and offer 24/7 production support for Solr and Elasticsearch.

Latest Stories
"I think DevOps is now a rambunctious teenager – it’s starting to get a mind of its own, wanting to get its own things but it still needs some adult supervision," explained Thomas Hooker, VP of marketing at CollabNet, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We are still a relatively small software house and we are focusing on certain industries like FinTech, med tech, energy and utilities. We help our customers with their digital transformation," noted Piotr Stawinski, Founder and CEO of EARP Integration, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"DX encompasses the continuing technology revolution, and is addressing society's most important issues throughout the entire $78 trillion 21st-century global economy," said Roger Strukhoff, Conference Chair. "DX World Expo has organized these issues along 10 tracks with more than 150 of the world's top speakers coming to Istanbul to help change the world."
"We've been engaging with a lot of customers including Panasonic, we've been involved with Cisco and now we're working with the U.S. government - the Department of Homeland Security," explained Peter Jung, Chief Product Officer at Pulzze Systems, in this SYS-CON.tv interview at @ThingsExpo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We're here to tell the world about our cloud-scale infrastructure that we have at Juniper combined with the world-class security that we put into the cloud," explained Lisa Guess, VP of Systems Engineering at Juniper Networks, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"I will be talking about ChatOps and ChatOps as a way to solve some problems in the DevOps space," explained Himanshu Chhetri, CTO of Addteq, in this SYS-CON.tv interview at @DevOpsSummit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We are focused on SAP running in the clouds, to make this super easy because we believe in the tremendous value of those powerful worlds - SAP and the cloud," explained Frank Stienhans, CTO of Ocean9, Inc., in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Your homes and cars can be automated and self-serviced. Why can't your storage? From simply asking questions to analyze and troubleshoot your infrastructure, to provisioning storage with snapshots, recovery and replication, your wildest sci-fi dream has come true. In his session at @DevOpsSummit at 20th Cloud Expo, Dan Florea, Director of Product Management at Tintri, provided a ChatOps demo where you can talk to your storage and manage it from anywhere, through Slack and similar services with...
The financial services market is one of the most data-driven industries in the world, yet it’s bogged down by legacy CPU technologies that simply can’t keep up with the task of querying and visualizing billions of records. In his session at 20th Cloud Expo, Karthik Lalithraj, a Principal Solutions Architect at Kinetica, discussed how the advent of advanced in-database analytics on the GPU makes it possible to run sophisticated data science workloads on the same database that is housing the rich...
SYS-CON Events announced today that Massive Networks will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Massive Networks mission is simple. To help your business operate seamlessly with fast, reliable, and secure internet and network solutions. Improve your customer's experience with outstanding connections to your cloud.
"We are an IT services solution provider and we sell software to support those solutions. Our focus and key areas are around security, enterprise monitoring, and continuous delivery optimization," noted John Balsavage, President of A&I Solutions, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Everything run by electricity will eventually be connected to the Internet. Get ahead of the Internet of Things revolution and join Akvelon expert and IoT industry leader, Sergey Grebnov, in his session at @ThingsExpo, for an educational dive into the world of managing your home, workplace and all the devices they contain with the power of machine-based AI and intelligent Bot services for a completely streamlined experience.
"We want to show that our solution is far less expensive with a much better total cost of ownership so we announced several key features. One is called geo-distributed erasure coding, another is support for KVM and we introduced a new capability called Multi-Part," explained Tim Desai, Senior Product Marketing Manager at Hitachi Data Systems, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
There is a huge demand for responsive, real-time mobile and web experiences, but current architectural patterns do not easily accommodate applications that respond to events in real time. Common solutions using message queues or HTTP long-polling quickly lead to resiliency, scalability and development velocity challenges. In his session at 21st Cloud Expo, Ryland Degnan, a Senior Software Engineer on the Netflix Edge Platform team, will discuss how by leveraging a reactive stream-based protocol,...
DevOps at Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to w...