|By Business Wire||
|April 20, 2017 09:31 AM EDT|
The Hackett Group, Inc. (NASDAQ: HCKT) and Symphony Ventures have announced a global partnership that will enable enterprise digital transformation by integrating The Hackett Group’s best practices and research data with Symphony’s strategic and technical capabilities in robotics and intelligent automation.
The partnership is expected to offer clients the ability to further improve the ROI of their Robotic Process Automation (RPA), Intelligent Automation and other digital transformation efforts in finance, HR, procurement, and other business services areas by combining Symphony’s global leadership enabling digital transformation with The Hackett Group’s deep empirical knowledge about how to assess and optimize processes for both efficiency and effectiveness.
The Hackett Group has also announced that it will launch a series of new “Digital World-Class” standards and metrics for various business services functions at its U.S. Best Practices Conference in Atlanta, May 1-3. The standards will detail the supplementary improvements to efficiency and effectiveness possible for companies that combine world-class performance with RPA and other digital transformation approaches.
As part of the partnership, The Hackett Group will help clients target their digital transformation efforts by assessing the automation potential of functions and processes, evaluating them against leading practices, and quantifying the overall opportunity. The Hackett Group will provide clients with evidence-backed best practices and insights, and its extensive benchmarking, advisory, and transformation work with Global 1000 companies will enable companies to focus on the areas with the highest ROI.
Complementing the insights of The Hackett Group, Symphony Ventures will bring to this partnership its extensive background and experience in assisting global organizations design, implement and support their digital operations strategies. Symphony works with leading digital tools and has mapped, modeled and implemented thousands of business processes in the world’s leading organizations, including in Banking, Insurance, Healthcare, Logistics, Beverages, Manufacturing, Entertainment and more.
The two companies have collaborated on a new Point of View research paper, “A Blueprint for Getting Started with Robotic Process Automation,” which is available free with registration at this link: http://bit.ly/2oS0ooi. The research estimates that the total efficiency improvement achievable through holistic transformation using RPA can result in 50-75 percent cost reductions over baseline. The result will be a new “Digital World-Class” standard for process costs optimized in this fashion, which will be lower than those achieved by world-class companies in The Hackett Group’s benchmark.
The research paper outlines six steps that are key to setting a rapid and successful course for integrating RPA into business services: think “transformation before tools”; define automation objectives; identify areas of high potential; establish the right governance; plan for transformation; and conduct a pilot or proof of concept.
According to The Hackett Group Chairman & CEO Ted A. Fernandez. “Robotic Process Automation has rapidly moved to the top of the business services agenda. It offers unprecedented potential, and it’s tempting for companies to focus on a narrow scope and immediate savings. But RPA drives much greater value when it is used to support broader transformation of end-to-end transactional processes. Organizations must be prepared to redesign processes and transform their legacy workforce at the same time they introduce new automation tools.”
“To truly optimize RPA, companies need to carefully consider their automation objectives,” said Mr. Fernandez. “A key part of this is using benchmarks to ‘size the prize’ and understand how their current processes compare to peer and world-class performance. We believe that RPA and other digital technologies have the potential to allow companies to move beyond world-class performance and create a new bar – Digital World Class.”
According to Symphony Ventures Co-Founder and Chief Executive Officer David Poole, “Symphony was founded on the principle that true transformation begins with good process design and measurement. The Hackett Group shares this belief. Together, we bring process excellence and a digital ecosystem of tools to bear, along with an unrivaled team of experts and practitioners. Our collective services are what enterprises need to excel in this digital age and usher in the future of work. What we’ve built here is a partnership based on an aligned vision and commitment to the power of transformation and best practices. Symphony and The Hackett Group have melded our time-tested frameworks, creating a holistic approach to helping clients achieve positive change, leveraging a modern toolkit of software and services.”
“We believe this partnership can dramatically improve the ROI our clients will achieve, and the speed with which they can realize results,” said Mr. Poole. “The benefits of digital transformation come in many forms. Lower transaction costs, increased speed, and increased accuracy are just a few. When properly implemented, digital transformation can also drive greater insight, and improved customer and stakeholder experience. Finally, by automating transactional tasks, staff can be redeployed to more strategic and value-adding activities.”
About The Hackett Group
The Hackett Group (NASDAQ: HCKT) is an intellectual property-based strategic consultancy and leading enterprise benchmarking and best practices implementation firm to global companies. Services include digital business transformation, enterprise performance management, working capital management, and global business services. The Hackett Group also provides dedicated expertise in business strategy, operations, finance, human capital management, strategic sourcing, procurement, and information technology, including its award-winning Oracle EPM and SAP practices.
The Hackett Group has completed more than 13,000 benchmarking studies with major corporations and government agencies, including 93% of the Dow Jones Industrials, 87% of the Fortune 100, 87% of the DAX 30 and 58% of the FTSE 100. These studies drive its Best Practice Intelligence Center™ which includes the firm's benchmarking metrics, best practices repository, and best practice configuration guides and process flows, which enable The Hackett Group’s clients and partners to achieve world-class performance.
About Symphony Ventures
Symphony Ventures is a specialist consulting, implementation and managed services firm passionate about helping clients harness ‘Future of Work’ technologies and techniques. Founded in 2014, Symphony is a recognized global leader in enterprise digital transformation leveraging robotic process automation, artificial intelligence, robotic BPO and other inspired delivery models to help organizational leadership reduce costs, improve customer experience, repatriate work and unleash resources to fund growth and shareholder value. Symphony has been ranked an RPA service leader by HfS Research, a leading service delivery automation-focused service provider by Everest Group and a Cool Vendor by Gartner. Headquartered in London, Symphony also has offices in San Francisco, Boston, and Poland. For more information, visit http://www.symphonyhq.com/ and follow the company on Twitter at @SymphonyVenture.
Cautionary Statement Regarding “Forward Looking” Statements from The Hackett Group
This release contains “forward looking” statements within the meaning of Section 27A of the Securities Act of 1933 as amended and Section 21E of the Securities Exchange Act of 1934, as amended. Statements including without limitation, words such as “expects”, “anticipates”, “intends”, “plans”, “believes”, seeks”, “estimates” or other similar phrases or variations of such words or similar expressions indicating, present or future anticipated or expected occurrences or outcomes are intended to identify such forward looking statements. Forward looking statements are not statements of historical fact and involve known and unknown risks, uncertainties and other factors that may cause Hackett’s actual results, performance or achievements to be materially different from the results, performance or achievements expressed or implied by the forward looking statements. Factors that may impact such forward looking statements include without limitation, the ability of Hackett and Symphony to market their respective service pertaining to robotic process automation against competition from other consulting and professional/trade associations/companies who may have or develop in the future, similar offerings, the commercial viability of such service offerings and changes in expectations regarding robotic process automation, the ability of Hackett to attract skilled employees, changes in collections of accounts receivable, risk of competition, price and margin trends, changes in general economic conditions and interests rates as well as other risk detailed in Hackett’s reports filed with the United States Securities and Exchange Commission. Hackett undertakes no duty to update this release or any forward looking statements contained herein.
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
Apr. 29, 2017 11:15 AM EDT Reads: 2,357
Cloud Expo, Inc. has announced today that Aruna Ravichandran, vice president of DevOps Product and Solutions Marketing at CA Technologies, has been named co-conference chair of DevOps at Cloud Expo 2017. The @DevOpsSummit at Cloud Expo New York will take place on June 6-8, 2017, at the Javits Center in New York City, New York, and @DevOpsSummit at Cloud Expo Silicon Valley will take place Oct. 31-Nov. 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Apr. 29, 2017 10:45 AM EDT Reads: 2,843
@DevOpsSummit at Cloud taking place June 6-8, 2017, at Javits Center, New York City, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long developm...
Apr. 29, 2017 09:45 AM EDT Reads: 2,462
Cloud promises the agility required by today’s digital businesses. As organizations adopt cloud based infrastructures and services, their IT resources become increasingly dynamic and hybrid in nature. Managing these require modern IT operations and tools. In his session at 20th Cloud Expo, Raj Sundaram, Senior Principal Product Manager at CA Technologies, will discuss how to modernize your IT operations in order to proactively manage your hybrid cloud and IT environments. He will be sharing be...
Apr. 29, 2017 09:45 AM EDT Reads: 984
As DevOps methodologies expand their reach across the enterprise, organizations face the daunting challenge of adapting related cloud strategies to ensure optimal alignment, from managing complexity to ensuring proper governance. How can culture, automation, legacy apps and even budget be reexamined to enable this ongoing shift within the modern software factory?
Apr. 29, 2017 09:45 AM EDT Reads: 489
Five years ago development was seen as a dead-end career, now it’s anything but – with an explosion in mobile and IoT initiatives increasing the demand for skilled engineers. But apart from having a ready supply of great coders, what constitutes true ‘DevOps Royalty’? It’ll be the ability to craft resilient architectures, supportability, security everywhere across the software lifecycle. In his keynote at @DevOpsSummit at 20th Cloud Expo, Jeffrey Scheaffer, GM and SVP, Continuous Delivery Busine...
Apr. 29, 2017 08:45 AM EDT Reads: 1,295
While some vendors scramble to create and sell you a fancy solution for monitoring your spanking new Amazon Lambdas, hear how you can do it on the cheap using just built-in Java APIs yourself. By exploiting a little-known fact that Lambdas aren’t exactly single threaded, you can effectively identify hot spots in your serverless code. In his session at 20th Cloud Expo, David Martin, Principal Product Owner at CA Technologies, will give a live demonstration and code walkthrough, showing how to o...
Apr. 29, 2017 08:45 AM EDT Reads: 791
SYS-CON Events announced today that Juniper Networks (NYSE: JNPR), an industry leader in automated, scalable and secure networks, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Juniper Networks challenges the status quo with products, solutions and services that transform the economics of networking. The company co-innovates with customers and partners to deliver automated, scalable and secure network...
Apr. 29, 2017 08:45 AM EDT Reads: 1,779
SYS-CON Events announced today that T-Mobile will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. As America's Un-carrier, T-Mobile US, Inc., is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to 67.4 million customers who are unwilling to compromise on ...
Apr. 29, 2017 07:15 AM EDT Reads: 1,530
Bert Loomis was a visionary. This general session will highlight how Bert Loomis and people like him inspire us to build great things with small inventions. In their general session at 19th Cloud Expo, Harold Hannon, Architect at IBM Bluemix, and Michael O'Neill, Strategic Business Development at Nvidia, discussed the accelerating pace of AI development and how IBM Cloud and NVIDIA are partnering to bring AI capabilities to "every day," on-demand. They also reviewed two "free infrastructure" pr...
Apr. 29, 2017 07:15 AM EDT Reads: 1,757
Everyone wants to use containers, but monitoring containers is hard. New ephemeral architecture introduces new challenges in how monitoring tools need to monitor and visualize containers, so your team can make sense of everything. In his session at @DevOpsSummit, David Gildeh, co-founder and CEO of Outlyer, will go through the challenges and show there is light at the end of the tunnel if you use the right tools and understand what you need to be monitoring to successfully use containers in your...
Apr. 29, 2017 05:45 AM EDT Reads: 2,324
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in compute, storage and networking technologies, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/...
Apr. 29, 2017 05:30 AM EDT Reads: 2,584
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
Apr. 29, 2017 05:00 AM EDT Reads: 1,588
All organizations that did not originate this moment have a pre-existing culture as well as legacy technology and processes that can be more or less amenable to DevOps implementation. That organizational culture is influenced by the personalities and management styles of Executive Management, the wider culture in which the organization is situated, and the personalities of key team members at all levels of the organization. This culture and entrenched interests usually throw a wrench in the work...
Apr. 29, 2017 04:15 AM EDT Reads: 946
Judith Hurwitz is president and CEO of Hurwitz & Associates, a Needham, Mass., research and consulting firm focused on emerging technology, including big data, cognitive computing and governance. She is co-author of the book Cognitive Computing and Big Data Analytics, published in 2015. Her Cloud Expo session, "What Is the Business Imperative for Cognitive Computing?" is scheduled for Wednesday, June 8, at 8:40 a.m. In it, she puts cognitive computing into perspective with its value to the busin...
Apr. 29, 2017 04:00 AM EDT Reads: 3,861