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Join Our New Succeed at PagerDuty Webinar Series

Here at PagerDuty, we’re committed to helping our customers get the most out of the platform as possible. We’ve long shared best practices and knowledge via resources such as our Support Knowledge Base. But over in Customer Support and Success, we’ve been hearing your frequently asked questions and saw an opportunity to create a program dedicated to product deep dives and live Q&A on frequently asked topics.

As such, we’re really excited to be launching our new Succeed at PagerDuty webinar series. These live, 30-minute webinars (which will also be made available on-demand) will be hosted around once a month. They’ll cover a variety of topics that have been highly requested from customers and topics which are relevant to a majority of user roles. Best of all, you’ll be able to ask questions during our live Q&A!

Check out the inaugural Succeed at PagerDuty events coming up soon, and be sure to reserve your spot today.

Approaching Service Groups

https://www.pagerduty.com/wp-content/uploads/2017/05/Arthur-1024x960.png 1024w, https://www.pagerduty.com/wp-content/uploads/2017/05/Arthur-250x234.png 250w, https://www.pagerduty.com/wp-content/uploads/2017/05/Arthur-180x169.png 180w" sizes="(max-width: 300px) 100vw, 300px" />Wednesday, May 17, 10AM PST

In this session, we will discuss how to approach setting up your services in PagerDuty. This important capability enables you to establish workflows around business services instead of siloed tools. We’ll look at some example use cases so you can walk away with best practices on setting up and successfully using services. 

Speaker: Arthur Jaworski, Customer Success Manager, PagerDuty

REGISTER NOW


On-Call Scheduling and You

https://www.pagerduty.com/wp-content/uploads/2017/05/Angela-1024x960.png 1024w, https://www.pagerduty.com/wp-content/uploads/2017/05/Angela-250x234.png 250w, https://www.pagerduty.com/wp-content/uploads/2017/05/Angela-180x169.png 180w" sizes="(max-width: 300px) 100vw, 300px" />Thursday, June 1, 10AM PST

On-call schedules continue to be one of the most frequently asked about topics from our customers. In this session, we will address the distinction between on-call schedules and escalation policies — as well as how they work together. We’ll also review best practices on shift restrictions, hand-off times, and how to sync up rotations. Lastly, we’ll go over best practices for how to set up common on-call rotation schedules. 

Speaker: Angela Apinyavat, Customer Success Manager, PagerDuty

REGISTER NOW


Using Team-Based Permissions

Wednesday, June 28, 10AM PST

This webinar is highly recommended for all Account Owners or Global Admins for all accounts on Standard or Enterprise plans. Does your organization have teams that require restricted levels of visibility? Do you want to make sure your on-call users see only what they’re supposed to?  Let’s discuss how to get the most out of Team-Based Permissions and Visibility Control to optimize your users’ experience. 

Speaker: Arthur Jaworski, Customer Success Manager, PagerDuty

REGISTER NOW

 

If you have any questions about the events, please contact [email protected]. We’re truly excited to be launching this series to help ensure that using PagerDuty is a breeze. We look forward to seeing you in one or many of the Succeed at PagerDuty webinars soon!  

 

The post Join Our New Succeed at PagerDuty Webinar Series appeared first on PagerDuty.

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PagerDuty’s operations performance platform helps companies increase reliability. By connecting people, systems and data in a single view, PagerDuty delivers visibility and actionable intelligence across global operations for effective incident resolution management. PagerDuty has over 100 platform partners, and is trusted by Fortune 500 companies and startups alike, including Microsoft, National Instruments, Electronic Arts, Adobe, Rackspace, Etsy, Square and Github.

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