Welcome!

News Feed Item

World Wide Technology Announces New Resources for Enterprise Collaboration and Decision-Making

World Wide Technology (WWT), a leading integrator that provides innovative technology and supply chain solutions to large public and private organizations, today announced WWT Collaboration Labs, a state-of-the-art environment for testing and validating enterprise collaboration tools and services. WWT will be discussing this new testing environment at Cisco Live, Cisco’s annual IT and communications conference.

WWT Collaboration Labs empowers partners and customers to capitalize on the disruption anticipated in the unified communications and collaboration (UCC) market. Gartner predicts massive changes both in how enterprises use UCC and in the tools themselves1. Enterprises risk missing significant opportunities to boost productivity if they don’t address these pending changes, from collaboration delivered as-a-service to AI-infused chat bots. According to Gartner, “understanding the digital disruptions taking place in the UCC market will be critical to successful planning.”

WWT Collaboration Labs delivers that understanding to an oversaturated market of collaboration tools and vendors. It is a dedicated testing environment within WWT’s Advanced Technology Center (ATC) for collaboration technology, covering everything from group chat to video conferencing.

Enterprises can test, validate and customize new collaboration tools before they are rolled out within their organizations. They can evaluate a number of “what if” scenarios to arrive at the solution that is right for them without any overhead risks or the need of building out a testing environment on their own. As a fully scalable environment with pre-configured components, WWT Collaboration Labs can mimic any real or proposed sandbox scenario within seconds.

WWT Collaboration Labs also offers self-service capabilities through an online portal that clients can access from anywhere in the world. Once a customer has logged into the portal, they receive full access to demonstrations of more than 60 leading collaboration solutions, such as Cisco Spark. Peer-to-peer pairing is included for troubleshooting and experimentation. Once testing is completed, the collaboration solution can be put into a live customer environment immediately without any technical hiccups. WWT even manages employee training to ensure rapid cultural adoption.

“WWT Collaboration Labs puts UCC innovation in the hands of enterprises without any of the risk, uncertainty or complexity associated with new technology,” said Joe Berger, collaboration practice director at WWT. “We give them a controlled environment to try out disruptive technology without it actually disrupting their business. They can come and test drive the latest collaboration tools to see if it works for them before committing. With risk factored out of the equation, WWT Collaboration Labs has the potential to drive UCC adoption to new heights.”

Currently, 210 enterprises customers are using WWT Collaboration Labs with participation up 55 percent in just the past 6 weeks. In a survey of users testing Cisco Collaboration Tools, 58.5 percent felt the tools made them more efficient/productive before using the adoption services in WWT Collaboration Labs. After adoption, 73 percent felt the tools made them more efficient/productive, a 15 percent increase.

Additional Information:

· Read a blog post authored by Joe Berger of WWT discussing the current state of the UC market
· Read the full Gartner report on Digital Disruptions in the Unified Communications and Collaboration Market, 2017
· Visit WWT’s collaboration page to read case studies and articles about WWT’s UC and collaboration services
· Download the ATC Connect App for iPhone or Android to see all the capabilities of the Collaboration Labs and the ATC

1Source: Digital Disruptions in the Unified Communications and Collaboration Market, 2017

About World Wide Technology

World Wide Technology (WWT) is a technology solution provider with more than $9 billion in annual revenue that provides innovative technology and supply chain solutions to large public and private organizations around the globe. While most companies talk about delivering business and technology outcomes, WWT does it. Based in St. Louis, WWT employs more than 4,000 people and operates over 2 million square feet of warehousing, distribution and integration space in more than 20 facilities throughout the world. For more, visit www.wwt.com.

All product and company names herein may be trademarks of their registered owners.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more business becomes digital the more stakeholders are interested in this data including how it relates to business. Some of these people have never used a monitoring tool before. They have a question on their mind like “How is my application doing” but no id...
Join us at Cloud Expo June 6-8 to find out how to securely connect your cloud app to any cloud or on-premises data source – without complex firewall changes. More users are demanding access to on-premises data from their cloud applications. It’s no longer a “nice-to-have” but an important differentiator that drives competitive advantages. It’s the new “must have” in the hybrid era. Users want capabilities that give them a unified view of the data to get closer to customers and grow business. The...
The current age of digital transformation means that IT organizations must adapt their toolset to cover all digital experiences, beyond just the end users’. Today’s businesses can no longer focus solely on the digital interactions they manage with employees or customers; they must now contend with non-traditional factors. Whether it's the power of brand to make or break a company, the need to monitor across all locations 24/7, or the ability to proactively resolve issues, companies must adapt to...
It is ironic, but perhaps not unexpected, that many organizations who want the benefits of using an Agile approach to deliver software use a waterfall approach to adopting Agile practices: they form plans, they set milestones, and they measure progress by how many teams they have engaged. Old habits die hard, but like most waterfall software projects, most waterfall-style Agile adoption efforts fail to produce the results desired. The problem is that to get the results they want, they have to ch...
IoT solutions exploit operational data generated by Internet-connected smart “things” for the purpose of gaining operational insight and producing “better outcomes” (for example, create new business models, eliminate unscheduled maintenance, etc.). The explosive proliferation of IoT solutions will result in an exponential growth in the volume of IoT data, precipitating significant Information Governance issues: who owns the IoT data, what are the rights/duties of IoT solutions adopters towards t...
Wooed by the promise of faster innovation, lower TCO, and greater agility, businesses of every shape and size have embraced the cloud at every layer of the IT stack – from apps to file sharing to infrastructure. The typical organization currently uses more than a dozen sanctioned cloud apps and will shift more than half of all workloads to the cloud by 2018. Such cloud investments have delivered measurable benefits. But they’ve also resulted in some unintended side-effects: complexity and risk. ...
With the introduction of IoT and Smart Living in every aspect of our lives, one question has become relevant: What are the security implications? To answer this, first we have to look and explore the security models of the technologies that IoT is founded upon. In his session at @ThingsExpo, Nevi Kaja, a Research Engineer at Ford Motor Company, discussed some of the security challenges of the IoT infrastructure and related how these aspects impact Smart Living. The material was delivered interac...
The taxi industry never saw Uber coming. Startups are a threat to incumbents like never before, and a major enabler for startups is that they are instantly “cloud ready.” If innovation moves at the pace of IT, then your company is in trouble. Why? Because your data center will not keep up with frenetic pace AWS, Microsoft and Google are rolling out new capabilities. In his session at 20th Cloud Expo, Don Browning, VP of Cloud Architecture at Turner, posited that disruption is inevitable for comp...
In 2014, Amazon announced a new form of compute called Lambda. We didn't know it at the time, but this represented a fundamental shift in what we expect from cloud computing. Now, all of the major cloud computing vendors want to take part in this disruptive technology. In his session at 20th Cloud Expo, Doug Vanderweide, an instructor at Linux Academy, discussed why major players like AWS, Microsoft Azure, IBM Bluemix, and Google Cloud Platform are all trying to sidestep VMs and containers wit...
While DevOps most critically and famously fosters collaboration, communication, and integration through cultural change, culture is more of an output than an input. In order to actively drive cultural evolution, organizations must make substantial organizational and process changes, and adopt new technologies, to encourage a DevOps culture. Moderated by Andi Mann, panelists discussed how to balance these three pillars of DevOps, where to focus attention (and resources), where organizations might...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend 21st Cloud Expo October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
No hype cycles or predictions of zillions of things here. IoT is big. You get it. You know your business and have great ideas for a business transformation strategy. What comes next? Time to make it happen. In his session at @ThingsExpo, Jay Mason, Associate Partner at M&S Consulting, presented a step-by-step plan to develop your technology implementation strategy. He discussed the evaluation of communication standards and IoT messaging protocols, data analytics considerations, edge-to-cloud tec...
New competitors, disruptive technologies, and growing expectations are pushing every business to both adopt and deliver new digital services. This ‘Digital Transformation’ demands rapid delivery and continuous iteration of new competitive services via multiple channels, which in turn demands new service delivery techniques – including DevOps. In this power panel at @DevOpsSummit 20th Cloud Expo, moderated by DevOps Conference Co-Chair Andi Mann, panelists examined how DevOps helps to meet the de...
When growing capacity and power in the data center, the architectural trade-offs between server scale-up vs. scale-out continue to be debated. Both approaches are valid: scale-out adds multiple, smaller servers running in a distributed computing model, while scale-up adds fewer, more powerful servers that are capable of running larger workloads. It’s worth noting that there are additional, unique advantages that scale-up architectures offer. One big advantage is large memory and compute capacity...
The Internet giants are fully embracing AI. All the services they offer to their customers are aimed at drawing a map of the world with the data they get. The AIs from these companies are used to build disruptive approaches that cannot be used by established enterprises, which are threatened by these disruptions. However, most leaders underestimate the effect this will have on their businesses. In his session at 21st Cloud Expo, Rene Buest, Director Market Research & Technology Evangelism at Ara...