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Social SafeGuard Announces New Connectors to Support WhatsApp and Facebook Events

Social SafeGuard, the leading provider of digital risk management, social media protection and compliance solutions, today announced support for WhatsApp and Facebook Events.

The general availability of the new WhatsApp and Facebook Events Connectors within the Social SafeGuard platform represent a critical monitoring need for today’s digital workforce, which is experiencing a dramatic increase in usage of emerging social and mobile applications. The new Social SafeGuard Connectors for Facebook Events and WhatsApp deliver the ability for organizations to eliminate cyber risk associated with cyber threats, unauthorized account changes and potentially malicious activity.

Monitoring digital channels with the capability to demonstrate controls to regulators and to automatically detect threats like malware infiltration, are becoming expected features of Digital Risk Monitoring (DRM) solutions. Digital risk becomes more pervasive when security incidents escalate in volume and severity around channels that subside outside the firewall, and when meeting compliance requirements are in jeopardy.

“Organizations are not fully in control of their digital ecosystem with new channels emerging consistently, like WhatsApp and others,” said Jim Zuffoletti, CEO, Social SafeGuard. “Our flexible technology is designed to fit the growing governance and security needs within today’s workforce, to accommodate how employees share and communicate internally and externally with little impact on productivity. Our new Connectors for WhatsApp and Facebook Events support our unique approach to reducing digital and cyber risk for customers.”

Key WhatsApp Connector Benefits:

  • Archive and security / compliance monitoring of entire conversations, inclusive of all attachments, emojis, etc.
  • Freedom to use WhatsApp mobile app regardless of location – on or off corporate networks.
  • Unique approach to pro-privacy through monitoring of authorized accounts without the need to break WhatsApp encryption.

Key Facebook Events Connector Benefits:

  • Enable employees and agents to engage with their clients and customers through organized online events.
  • Comprehensive archive and security / compliance monitoring of all event-related conversations, including optional automated quarantine of high risk content.
  • Visibility into event engagement and responses from invitees.

This latest announcement comes shortly after the most recent release of the Social Safeguard Platform (V 5.0), featuring new capabilities to automatically detect, archive, and immediately remediate social account profile changes that are either unauthorized or otherwise require supervision. <release link>

Additionally, Social SafeGuard’s deployment flexibility enables customers to integrate with existing or planned risk management practices. Whether deployed on-site, in hybrid cloud, or on-demand, Social SafeGuard is delivering unprecedented DRM functionality, customization and integration with third party, systems and tools in the enterprise.

About Social SafeGuard
Social SafeGuard powers security, risk and compliance professionals to protect social and digital assets while enabling social consumption organizationally. The company’s flagship platform, the Social Safeguard Platform, provides a reduced security risk exposure for enterprise and mid-market organizations, and supports social collaboration to foster corporate productivity. Social SafeGuard delivers its industry-leading solution for digital and social media risk management to a rapidly growing list of customers and partners worldwide.

For more information, please visit www.SocialSafeGuard.com.

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