Blog Feed Post

Factors Driving the Increased Focus on Citrix Performance Monitoring

Citrix Performance MonitoringCitrix is one of the most performance-sensitive applications used by enterprises. A problem in the Citrix infrastructure (wherever it may be in the Citrix server, network, etc.) will have a significant impact on the productivity of end-users using Citrix/VDI services.

As ensuring good user experience and service availability is at the forefront of priorities for organizations today,  administrators continue to look for cutting-edge performance management solutions that go beyond just basic monitoring of CPU/memory on Citrix servers. They require deep visibility into user experience and holistic understanding of both Citrix performance and the health of the service as a whole.

Although native Citrix tools, such as Director, provide decent coverage of performance monitoring for the Citrix tiers, there are various factors that are driving enterprises to look into third-party Citrix monitoring tools that provide more extensive monitoring reach and depth, as well as end-to-end visibility for the Citrix tiers and supporting infrastructure. In this article, we will discuss these factors in detail, and how they impact the adoption of Citrix performance monitoring tools.

Adoption of New Technologies in Citrix Implementations

With the widespread adoption of cloud technologies, organizations are increasingly deploying Citrix in the public cloud, such as Microsoft Azure and AWS. Also, many enterprises are hosting their Citrix deployments on hyper-converged infrastructures, such as Nutanix. For end-to-end visibility, IT teams need to be able to monitor the Citrix tiers and the underlying infrastructure wherever Citrix services are running – on-premises, cloud, and container environments.

Another trend is the increasing use of GPU technology (such as NVIDIA) for graphic-intensive applications deployed on Citrix XenApp and XenDesktop. In such cases, conventional CPU monitoring is not sufficient. Organizations need to understand how GPU resources are being used and what applications/users are accessing those resources in order to know when capacity needs to be increased.

EdgeSight is No Longer Available

With the EOL and EOS of Citrix EdgeSight, customers deploying Citrix XenApp and XenDesktop 7.x no longer have the level of performance visibility they did with previous versions. Therefore, Citrix customers moving to XenApp and XenDesktop 7.x (both new deployments and upgrades from 6.5) are forced to look into newer options for Citrix monitoring.

Citrix Director Requires an Upgrade to Platinum License

The full feature set of Citrix Director is only available to Citrix Platinum customers. Citrix customers who are not on Platinum licensing must either look for an alternative monitoring solution or consider an upgrade to Platinum, which can be very costly.

Even with the full feature set of Citrix Director, customers will only get a view into the performance of some of the Citrix tiers (XenApp sessions, XenDesktop sessions, etc.). To get a single-pane-of-glass view across all of the Citrix tiers (XenServer, XenMobile, NetScaler, StoreFront, PVS, etc.), to monitor non-Citrix tiers and to track user experience quality , Citrix customers must look for more comprehensive third-party solutions.

Factors Driving the Increased Focus on Citrix Performance Monitoring

SCOM Management Pack Limitations

The Citrix SCOM Management Pack for XenApp and XenDesktop (formerly Comtrade) is only available to Citrix Platinum customers. But moreover, this management pack again only supports monitoring the Citrix tiers and not the supporting infrastructure. To ensure quality service delivery, customers must have visibility into virtualization, storage, network and other tiers as well, and therefore will need to purchase multiple additional management packs for Microsoft SCOM. A single management pack that integrates monitoring of all Citrix and non-Citrix tiers into the SCOM console is the real solution for companies that use SCOM.

The Problem of Too Many Monitoring Consoles

An important point to note is that Citrix does not provide a single unified console for monitoring all of its own products. While Citrix Director provides visibility into XenApp sessions and XenDesktop VMs, Citrix NetScaler MAS separately provides insight into user experience and activity through NetScalers. Citrix XenServer metrics can be seen in Citrix XenCenter. Likewise, administration consoles are available for Citrix XenMobile, Citrix Provisioning services, etc. For total visibility into the performance of the Citrix service, administrators are forced to use multiple consoles and will need to manually correlate metrics for root cause diagnosis and troubleshooting, when performance issues arise.

The Increasing Focus on Citrix End-User Experience

Ensuring superior Citrix user experience has become one of the main factors in determining the success of a Citrix implementation. Unless end-users get seamless Citrix connectivity (logon, application launch, desktop access, etc.), they cannot be productive in work, which, in turn, impacts the business. Native Citrix tools, such as Director, do not provide the necessary insights for user experience management and troubleshooting. Also, there is no synthetic logon testing functionality, very limited historical data analytics, and no correlation of user experience with infrastructure performance and configuration changes.

eG Enterprise – Citrix Performance MonitoringHow eG Enterprise Can Help You

eG Enterprise, from eG Innovations, is a Citrix Ready-certified monitoring solution that addresses all of these challenges, providing much more robust and comprehensive monitoring capabilities than native Citrix monitoring tools. eG Enterprise is the only solution with depth and reach to monitor all aspects of Citrix user experience and includes built-in analytics and auto-diagnostic capabilities to solve Citrix performance problems in any environment – on-premises, cloud and container. Delivering end-to-end visibility across Citrix tiers (XenApp, XenDesktop, StoreFront, NetScaler, PVS, etc.) and supporting infrastructure (AD, network, storage, hypervisor, VM, etc.), eG Enterprise ensures that administrators get the level of visibility they need to solve and prevent business-impacting Citrix problems.

Learn more about eG Enterprise »

Watch an eG Enterprise product walkthrough »



The post Factors Driving the Increased Focus on Citrix Performance Monitoring appeared first on eG Innovations.

Read the original blog entry...

More Stories By Vinod Mohan

Vinod Mohan is a Senior Product Marketing Manager for eG Innovations, a global provider of unified performance monitoring and root-cause diagnosis solutions for virtual, physical and cloud IT infrastructures. He has 10 years of experience in product, technology and solution marketing of IT software and services spanning application performance management, network, systems, virtualization, storage, IT security and IT service management (ITSM).

Previously, he was a Senior Product Marketing Manager at SolarWinds for server and application monitoring software. Now a key team member for eG Innovations, he is a contributing author for the eG Innovations blog, "Application & Virtualization Performance Insights", along with other trade publications including APMdigest, DABCC, Cyber Defense Magazine, IT Briefcase, Insfosec Island, The Hacker News, IT Pro Portal, and SolarWinds THWACK community.

Latest Stories
DX World EXPO, LLC, a Lighthouse Point, Florida-based startup trade show producer and the creator of "DXWorldEXPO® - Digital Transformation Conference & Expo" has announced its executive management team. The team is headed by Levent Selamoglu, who has been named CEO. "Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation," he said in making the announcement.
"Space Monkey by Vivent Smart Home is a product that is a distributed cloud-based edge storage network. Vivent Smart Home, our parent company, is a smart home provider that places a lot of hard drives across homes in North America," explained JT Olds, Director of Engineering, and Brandon Crowfeather, Product Manager, at Vivint Smart Home, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
SYS-CON Events announced today that Conference Guru has been named “Media Sponsor” of the 22nd International Cloud Expo, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. A valuable conference experience generates new contacts, sales leads, potential strategic partners and potential investors; helps gather competitive intelligence and even provides inspiration for new products and services. Conference Guru works with conference organizers to pass great deals to gre...
DevOps is under attack because developers don’t want to mess with infrastructure. They will happily own their code into production, but want to use platforms instead of raw automation. That’s changing the landscape that we understand as DevOps with both architecture concepts (CloudNative) and process redefinition (SRE). Rob Hirschfeld’s recent work in Kubernetes operations has led to the conclusion that containers and related platforms have changed the way we should be thinking about DevOps and...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develop...
In his Opening Keynote at 21st Cloud Expo, John Considine, General Manager of IBM Cloud Infrastructure, led attendees through the exciting evolution of the cloud. He looked at this major disruption from the perspective of technology, business models, and what this means for enterprises of all sizes. John Considine is General Manager of Cloud Infrastructure Services at IBM. In that role he is responsible for leading IBM’s public cloud infrastructure including strategy, development, and offering m...
The next XaaS is CICDaaS. Why? Because CICD saves developers a huge amount of time. CD is an especially great option for projects that require multiple and frequent contributions to be integrated. But… securing CICD best practices is an emerging, essential, yet little understood practice for DevOps teams and their Cloud Service Providers. The only way to get CICD to work in a highly secure environment takes collaboration, patience and persistence. Building CICD in the cloud requires rigorous ar...
Companies are harnessing data in ways we once associated with science fiction. Analysts have access to a plethora of visualization and reporting tools, but considering the vast amount of data businesses collect and limitations of CPUs, end users are forced to design their structures and systems with limitations. Until now. As the cloud toolkit to analyze data has evolved, GPUs have stepped in to massively parallel SQL, visualization and machine learning.
"Evatronix provides design services to companies that need to integrate the IoT technology in their products but they don't necessarily have the expertise, knowledge and design team to do so," explained Adam Morawiec, VP of Business Development at Evatronix, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
To get the most out of their data, successful companies are not focusing on queries and data lakes, they are actively integrating analytics into their operations with a data-first application development approach. Real-time adjustments to improve revenues, reduce costs, or mitigate risk rely on applications that minimize latency on a variety of data sources. In his session at @BigDataExpo, Jack Norris, Senior Vice President, Data and Applications at MapR Technologies, reviewed best practices to ...
Widespread fragmentation is stalling the growth of the IIoT and making it difficult for partners to work together. The number of software platforms, apps, hardware and connectivity standards is creating paralysis among businesses that are afraid of being locked into a solution. EdgeX Foundry is unifying the community around a common IoT edge framework and an ecosystem of interoperable components.
"ZeroStack is a startup in Silicon Valley. We're solving a very interesting problem around bringing public cloud convenience with private cloud control for enterprises and mid-size companies," explained Kamesh Pemmaraju, VP of Product Management at ZeroStack, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Large industrial manufacturing organizations are adopting the agile principles of cloud software companies. The industrial manufacturing development process has not scaled over time. Now that design CAD teams are geographically distributed, centralizing their work is key. With large multi-gigabyte projects, outdated tools have stifled industrial team agility, time-to-market milestones, and impacted P&L stakeholders.
"Akvelon is a software development company and we also provide consultancy services to folks who are looking to scale or accelerate their engineering roadmaps," explained Jeremiah Mothersell, Marketing Manager at Akvelon, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Enterprises are adopting Kubernetes to accelerate the development and the delivery of cloud-native applications. However, sharing a Kubernetes cluster between members of the same team can be challenging. And, sharing clusters across multiple teams is even harder. Kubernetes offers several constructs to help implement segmentation and isolation. However, these primitives can be complex to understand and apply. As a result, it’s becoming common for enterprises to end up with several clusters. Thi...