Welcome!

Blog Feed Post

The Benefits of HIPAA-compliant messaging

HIPAA-compliant messaging

It took several years after the passage of HIPAA for institutions to realize that the exchange of PHI through devices like pagers represents a HIPAA violation like any other unsecure exchange. Healthcare now realizes that pagers not only put institutions in the position of potentially violating HIPAA statutes, pagers also:

  • impede effective communications
  • lengthen hospital stay for patients
  • increase the expense of patient care

To avoid these pain points, hospitals need to adopt HIPAA-compliant messaging. In this whitepaper, we will look into:

  • Why pagers don’t cut it
  • What is required for HIPAA compliant messaging
  • What are the benefits of HIPAA compliant messaging

Why pagers don’t cut it

The basic reason why pagers are ineffective for healthcare is because they run the risk of broadcasting sensitive patient information. In a specific case in North Carolina, a nursing home facility used pagers to transmit a patient’s lab results. Although only authorized officials saw the message, the nursing home was slapped with an “e-level deficiency”, meaning there was no actual harm but potential for more than minimal harm.

At issue was that pagers have no way for encryption so it could have easily been the case that the patient records were viewed by unintended individuals. This result would have caused a serious financial penalty for the nursing home.

What is required for HIPAA-compliant messaging

Failing to abide by HIPAA requirements can lead hospitals to face a significant financial loss. So what is required to ensure HIPAA compliance?  The necessary statutes to ensure HIPAA-compliant texting are:

Confidentiality – All messages exchanged that contain PHI must be SSL encrypted in transit and at rest.

Integrity – The full message containing PHI can be viewed only by the receiver and the sender and cannot be altered. For enterprises – additional to Sender and Receiver, only authorized personnel Super Admin can view message content.

Availability – All messages must be retained for 6 years.

Protection against anticipated disclosures – Message content cannot be compromised. As such, databases need to be located in a secure and compliant hosting facility. Additionally, enterprises need to be able to remote-wipe messages in case it gets lost or stolen

Workforce compliance– Every new employee gets trained regarding HIPAA rules upon joining the company

What are the benefits of HIPAA compliant messaging

Avoiding HIPAA fines

While obvious, the notion that HIPAA compliance is a virtue in and of itself cannot be overlooked. The impact of HIPAA fines inevitably goes back to the consumer who will be asked to bear the burden of increased costs for hospital visits as well as increased premiums for insurance.

Security of patient information

Another obvious win from using secure messaging is that patients know their information will be secure and will not be compromised. Seven out of ten people are likely to choose a hospital that hasn’t been plagued with security issues. So, knowing that their information is secure also lets patients know that they run less risk of potentially dealing with the theft and improper use of their healthcare records.

Conclusion

Clearly, there are multiple advantages to switching to HIPAA-compliant messaging from insecure pagers or other forms of insecure messaging such as email or standard SMS. Healthcare institutions need to understand that by continuing their use of unsecured messaging platforms, they not only hurt their bottom line but inevitably hurt their patient.

 

To read more about the benefits of HIPAA-compliant messaging, please download our whitepaper.

The post The Benefits of HIPAA-compliant messaging appeared first on OnPage.

Read the original blog entry...

More Stories By OnPage Blog

OnPage is a disruptive technology and application that leverages today's technology and smartphone capabilities for priority mobile messaging. With a top notch history of ensuring uninterrupted communication for businesses and critical response organizations, OnPage is once again poised to pioneer new mobile communications methodology for business and organizational use.

Latest Stories
"We are focused on SAP running in the clouds, to make this super easy because we believe in the tremendous value of those powerful worlds - SAP and the cloud," explained Frank Stienhans, CTO of Ocean9, Inc., in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"Peak 10 is a hybrid infrastructure provider across the nation. We are in the thick of things when it comes to hybrid IT," explained , Chief Technology Officer at Peak 10, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We are still a relatively small software house and we are focusing on certain industries like FinTech, med tech, energy and utilities. We help our customers with their digital transformation," noted Piotr Stawinski, Founder and CEO of EARP Integration, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"I think DevOps is now a rambunctious teenager – it’s starting to get a mind of its own, wanting to get its own things but it still needs some adult supervision," explained Thomas Hooker, VP of marketing at CollabNet, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We've been engaging with a lot of customers including Panasonic, we've been involved with Cisco and now we're working with the U.S. government - the Department of Homeland Security," explained Peter Jung, Chief Product Officer at Pulzze Systems, in this SYS-CON.tv interview at @ThingsExpo, held June 6-8, 2017, at the Javits Center in New York City, NY.
In the enterprise today, connected IoT devices are everywhere – both inside and outside corporate environments. The need to identify, manage, control and secure a quickly growing web of connections and outside devices is making the already challenging task of security even more important, and onerous. In his session at @ThingsExpo, Rich Boyer, CISO and Chief Architect for Security at NTT i3, discussed new ways of thinking and the approaches needed to address the emerging challenges of security i...
"We're here to tell the world about our cloud-scale infrastructure that we have at Juniper combined with the world-class security that we put into the cloud," explained Lisa Guess, VP of Systems Engineering at Juniper Networks, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"I will be talking about ChatOps and ChatOps as a way to solve some problems in the DevOps space," explained Himanshu Chhetri, CTO of Addteq, in this SYS-CON.tv interview at @DevOpsSummit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
In his session at 20th Cloud Expo, Mike Johnston, an infrastructure engineer at Supergiant.io, discussed how to use Kubernetes to set up a SaaS infrastructure for your business. Mike Johnston is an infrastructure engineer at Supergiant.io with over 12 years of experience designing, deploying, and maintaining server and workstation infrastructure at all scales. He has experience with brick and mortar data centers as well as cloud providers like Digital Ocean, Amazon Web Services, and Rackspace. H...
"We are an IT services solution provider and we sell software to support those solutions. Our focus and key areas are around security, enterprise monitoring, and continuous delivery optimization," noted John Balsavage, President of A&I Solutions, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
What sort of WebRTC based applications can we expect to see over the next year and beyond? One way to predict development trends is to see what sorts of applications startups are building. In his session at @ThingsExpo, Arin Sime, founder of WebRTC.ventures, discussed the current and likely future trends in WebRTC application development based on real requests for custom applications from real customers, as well as other public sources of information.
Your homes and cars can be automated and self-serviced. Why can't your storage? From simply asking questions to analyze and troubleshoot your infrastructure, to provisioning storage with snapshots, recovery and replication, your wildest sci-fi dream has come true. In his session at @DevOpsSummit at 20th Cloud Expo, Dan Florea, Director of Product Management at Tintri, provided a ChatOps demo where you can talk to your storage and manage it from anywhere, through Slack and similar services with...
The financial services market is one of the most data-driven industries in the world, yet it’s bogged down by legacy CPU technologies that simply can’t keep up with the task of querying and visualizing billions of records. In his session at 20th Cloud Expo, Karthik Lalithraj, a Principal Solutions Architect at Kinetica, discussed how the advent of advanced in-database analytics on the GPU makes it possible to run sophisticated data science workloads on the same database that is housing the rich...
DevOps at Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to w...
SYS-CON Events announced today that Massive Networks will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Massive Networks mission is simple. To help your business operate seamlessly with fast, reliable, and secure internet and network solutions. Improve your customer's experience with outstanding connections to your cloud.