News Feed Item

Bank Central Asia selects Cisco ACI, ignites IT collaboration

Leading bank evolves how IT and data centers deliver highly secure and scalable customer experiences

SAN JOSE, CA -- (Marketwired) -- 09/14/17 -- Cisco (NASDAQ: CSCO)

PT Bank Central Asia Tbk (BCA), a private bank in Indonesia serving more than 16 million corporate, commercial and individual customers, reinforced its commitment to improve customer experience, drive digital transformation and scale to support new technology when they became the first bank in the region back in December 2015 to select Cisco® Application Centric Infrastructure (Cisco ACI™). Since that time, BCA has implemented the industry's leading software-defined networking (SDN) solution to accelerate service innovation and application deployment, free up IT to be more proactive, and provide new levels of security.

Today's banking customers continue to adopt new channels to manage their finances. As these trends add complexity to IT infrastructure, a scalable, reliable and secure banking network is critical to deliver a seamless and secure customer experience. With services provided through 1,213 branches, 17,207 ATMs, over 400,000 electronic data capture machines, and the web and mobile apps, BCA leveraged Cisco's ACI fabric as the foundation for increasing both software flexibility and hardware performance scalability, allowing the bank's IT systems to stay nimble. Cisco ACI's ability to centralize and automate management and policy enforcement along with its SDN capabilities also help to simplify BCA's application deployment processes while maintaining a highly-secure environment.

A cultural shift at BCA

The holistic architecture Cisco ACI creates empowers IT managers with the ability to manage an institution's entire network environment from a single console, the Cisco Application Policy Infrastructure Controller (APIC). The automation, programmability and centralized management capabilities of the APIC ignited a cultural shift in BCA's IT organization by eroding technological and procedural barriers that previously isolated operations, server and application teams and is fostering increased communication and collaboration between departments while also minimizing the human error factor.

"Our mission at BCA is to deliver unparalleled and secure customer experiences, regardless of the platform they use," says Lily Wongso, Data Center Network Manager at PT Bank Central Asia. "In the past, we spent most of our time fulfilling requests from the server and application teams, but Cisco ACI is saving us critical time and allowing our teams to try new things, explore new products and enhance our underlying systems and overall security posture."

BCA's IT department saw immediate process and performance improvements with ACI, including:

  • VM manual connectivity processes reduced from five to three
  • Time required for new VM servers for existing applications reduced from 10-20 minutes to 10 seconds
  • Endpoint physical port tracing time reduced from 5-10 minutes to 30 seconds
  • Capacity measuring time reduced from 10-30 minutes to 20 seconds
  • Entire manual processes behind network configuration replaced by XML/JSON scripting with Cisco API

New level of security and troubleshooting

In addition to gaining performance and operational efficiencies, Cisco ACI also strengthens BCA's security posture by streamlining how the bank's IT team manages its infrastructure and data repositories, which is critical when handling sensitive customer and financial information. With Cisco ACI, connections are established only with policy-based instructions, allowing IT managers to control how they secure and segment their data centers whether workloads are in physical or virtual environments. By controlling security policies for each segment's endpoints across multiple environments, vulnerable surface areas are minimized and potential attacks are blocked during uncontracted communication between servers.

Additional security features include:

  • Improved visibility and troubleshooting - Locating culprit VMs and their physical hosts requires lots of manual effort and time, but Cisco ACI addresses this by equipping the IT operations team with a map of the bank's physical and virtual component locations.
  • Packet route monitoring - The Cisco ACI traceroute feature provides visibility over data flows from backend systems to customer-facing channels, allowing IT to quickly spot and tackle root causes of problems by exposing the routes that packets take.
  • Network pulse-check - Cisco ACI's health score feature helps detect and expose where issues reside in system infrastructures and provides recommended actions to take against them. As a result, troubleshooting tasks that used to take 10 minutes or more now take just seconds.

Additional Resources

Learn more about: Bank Central Asia
Learn more about: Cisco ACI
Learn more about: Cisco data center technology

About PT Bank Central Asia Tbk

PT Bank Central Asia Tbk (BCA) is one of the leading private banks in Indonesia focusing on business banking transactions, credit loan facilities, and financial solutions for the corporate, commercial and SME, as well as individual customers. At the end of March 2017, BCA facilitated banking transactions for more than 16 million customers, through 1,213 branches, 17,207 ATMs, and over 400,000 EDC, supported by 24-hour internet and mobile banking.

About Cisco
Cisco (NASDAQ: CSCO) is the worldwide technology leader that has been making the Internet work since 1984. Our people, products, and partners help society securely connect and seize tomorrow's digital opportunity today. Discover more at thenetwork.cisco.com and follow us on Twitter at @Cisco.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

Availability Disclaimer: Many of the products and features described herein remain in varying stages of development and will be offered on a when-and-if-available basis. This products and features are subject to change at the sole discretion of Cisco, and Cisco will have no liability for delay in the delivery or failure to deliver any of the products or features set forth in this document.

RSS Feed for Cisco: http://newsroom.cisco.com/rss-feeds

Image Available: http://www2.marketwire.com/mw/frame_mw?attachid=3168412

Press Relations
Sandra Livinghouse
[email protected]

Analyst Relations
Aimee Schoaf
[email protected]

Investor Relations
Carol Villazon
[email protected]

More Stories By Marketwired .

Copyright © 2009 Marketwired. All rights reserved. All the news releases provided by Marketwired are copyrighted. Any forms of copying other than an individual user's personal reference without express written permission is prohibited. Further distribution of these materials is strictly forbidden, including but not limited to, posting, emailing, faxing, archiving in a public database, redistributing via a computer network or in a printed form.

Latest Stories
"There's plenty of bandwidth out there but it's never in the right place. So what Cedexis does is uses data to work out the best pathways to get data from the origin to the person who wants to get it," explained Simon Jones, Evangelist and Head of Marketing at Cedexis, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Digital Transformation and Disruption, Amazon Style - What You Can Learn. Chris Kocher is a co-founder of Grey Heron, a management and strategic marketing consulting firm. He has 25+ years in both strategic and hands-on operating experience helping executives and investors build revenues and shareholder value. He has consulted with over 130 companies on innovating with new business models, product strategies and monetization. Chris has held management positions at HP and Symantec in addition to ...
Enterprises have taken advantage of IoT to achieve important revenue and cost advantages. What is less apparent is how incumbent enterprises operating at scale have, following success with IoT, built analytic, operations management and software development capabilities - ranging from autonomous vehicles to manageable robotics installations. They have embraced these capabilities as if they were Silicon Valley startups.
In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect at GE, and Ibrahim Gokcen, who leads GE's advanced IoT analytics, focused on the Internet of Things / Industrial Internet and how to make it operational for business end-users. Learn about the challenges posed by machine and sensor data and how to marry it with enterprise data. They also discussed the tips and tricks to provide the Industrial Internet as an end-user consumable service using Big Data Analytics and Industrial C...
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
When talking IoT we often focus on the devices, the sensors, the hardware itself. The new smart appliances, the new smart or self-driving cars (which are amalgamations of many ‘things'). When we are looking at the world of IoT, we should take a step back, look at the big picture. What value are these devices providing. IoT is not about the devices, its about the data consumed and generated. The devices are tools, mechanisms, conduits. This paper discusses the considerations when dealing with the...
DXWordEXPO New York 2018, colocated with CloudEXPO New York 2018 will be held November 11-13, 2018, in New York City. Digital Transformation (DX) is a major focus with the introduction of DXWorldEXPO within the program. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term.
To Really Work for Enterprises, MultiCloud Adoption Requires Far Better and Inclusive Cloud Monitoring and Cost Management … But How? Overwhelmingly, even as enterprises have adopted cloud computing and are expanding to multi-cloud computing, IT leaders remain concerned about how to monitor, manage and control costs across hybrid and multi-cloud deployments. It’s clear that traditional IT monitoring and management approaches, designed after all for on-premises data centers, are falling short in ...
With privacy often voiced as the primary concern when using cloud based services, SyncriBox was designed to ensure that the software remains completely under the customer's control. Having both the source and destination files remain under the user?s control, there are no privacy or security issues. Since files are synchronized using Syncrify Server, no third party ever sees these files.
Mobile device usage has increased exponentially during the past several years, as consumers rely on handhelds for everything from news and weather to banking and purchases. What can we expect in the next few years? The way in which we interact with our devices will fundamentally change, as businesses leverage Artificial Intelligence. We already see this taking shape as businesses leverage AI for cost savings and customer responsiveness. This trend will continue, as AI is used for more sophistica...
"We are an integrator of carrier ethernet and bandwidth to get people to connect to the cloud, to the SaaS providers, and the IaaS providers all on ethernet," explained Paul Mako, CEO & CTO of Massive Networks, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
I believe that this may finally be the year that the CIO role ‘crosses the Rubicon,' leaving behind its traditional, IT-focused orientation. But I don't believe that either of the previous predictions of this outcome — fading into oblivion or rising to a business executive level — is correct. Instead, I think this is the year that we will see the role of the CIO transformed into something altogether different.
Cloud-enabled transformation has evolved from cost saving measure to business innovation strategy -- one that combines the cloud with cognitive capabilities to drive market disruption. Learn how you can achieve the insight and agility you need to gain a competitive advantage. Industry-acclaimed CTO and cloud expert, Shankar Kalyana presents. Only the most exceptional IBMers are appointed with the rare distinction of IBM Fellow, the highest technical honor in the company. Shankar has also receive...
"Calligo is a cloud service provider with data privacy at the heart of what we do. We are a typical Infrastructure as a Service cloud provider but it's been designed around data privacy," explained Julian Box, CEO and co-founder of Calligo, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
"NetApp is known as a data management leader but we do a lot more than just data management on-prem with the data centers of our customers. We're also big in the hybrid cloud," explained Wes Talbert, Principal Architect at NetApp, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.