Welcome!

News Feed Item

Everest Group Announces Winners of 2018 IT Service Provider of the Year Awards

Everest Group names 10 new challengers to the top 20 IT service providers, as stalwarts Accenture, Cognizant, IBM, TCS and Wipro lead the industry for the third consecutive year.

DALLAS, Feb. 14, 2018 /PRNewswire-PRWeb/ -- Everest Group—a consulting and research firm focused on strategic IT, business services and sourcing—today announced the winners of the 2018 PEAK Matrix Service Provider of the Year™ awards for IT services. The awards, now in their third year, recognize IT service providers who have demonstrated consistent leadership in the PEAK Matrix™ reports issued by Everest Group in the previous year.

Topping the 2018 Top 20 ITS Service Providers list are Accenture, TCS, Cognizant, Wipro and IBM, in that order. Accenture retains its position at the top of the leaderboard for the second year, and TCS moves up to second place (from fourth), leapfrogging Cognizant and IBM, who take the third-and fifth-place spots, respectively. Wipro claims the No. 4 spot, improving from fifth-place ranking in 2017.

***All winners are listed in the report, "2018 PEAK Matrix Service Provider of the Year Awards" available for complimentary download here.***

"Throughout the year, Everest Group evaluates service providers who are distinguishing themselves in the eyes of enterprises with their innovative service strategies," said Jimit Arora, partner at Everest Group. "We also evaluate the service providers' market success, their business strategies and how they are investing in the future. By taking all of that into account, these PEAK Matrix Service Provider of the Year awards recognize the IT providers that truly set themselves apart."

New for this year's awards, Everest Group names the Top 10 ITS Challengers—service providers with less than US$2 billion in annual revenue who are credible partners for enterprises in the digital-first era. LTI, Virtusa and Syntel top the inaugural list.

"Although smaller in size, these challengers are credible alternatives to the leading players in the industry in certain niches," said Abhishek Singh, practice director at Everest Group. "Challengers have successful service strategies that focus on specific solution segments, geographies or industries that align well with enterprise needs."

Everest Group also identifies Top Leaders and Star Performers in five market segments: Healthcare and Life Sciences (HLS); Banking, Financial Services and Insurance (BFSI); Cloud and Infrastructure Services (CIS); Application Services (AS); and Digital Services (DS). These honors are awarded to IT service providers who appeared in "Leader" or "Star Performers" positions most prevalently within the previous year's PEAK Matrix reports specific to that segment.

Companies recognized either as Leaders of the Year, Star Performers of the Year, or both, include Accenture, Capgemini, Cognizant, IBM, Tata Consultancy Services, and Wipro.

Other Findings of Note
NTT Data made the most impressive move up the rankings, moving up ten places from No. 20 to No. 10. Seven additional service providers improved their rankings:

  • TCS moved from No. 4 to No. 2.
  • Wipro moved from No. 5 to No. 4.
  • Infosys moved from No. 9 to No. 7.
  • Tech Mahindra moved from No. 14 to No. 12.
  • LTI moved from No. 16 to No. 13.
  • Virtusa moved from No. 15 to No. 14.
  • Syntel moved from No. 17 to No. 16.

New entrants to the ITS Top 20 list include Mphasis (No. 17) and Genpact (No. 20), and there were no exits from the list. DXC Technologies—a merged entity of CSC and HPE, both previous members of the list—appears for the first time at No. 9.

In 2017, Everest Group published 24 PEAK Matrix reports, evaluating a total of 67 service providers in various segments of the IT services market.

About the PEAK Matrix™
The Everest Group PEAK Matrix is a proprietary framework for assessing the relative market success and overall capability of service providers based on Performance, Experiences, Ability and Knowledge. Each service provider is comparatively assessed on two dimensions: market success and delivery capabilities. Market success is measured by revenue, number of clients and year-over-year growth. Delivery capability is measured by scale of operations, scope, technology and innovation, delivery footprint and buyer satisfaction. The resulting matrix categorizes service providers as Leaders, Major Contenders, and Aspirants. Companies that demonstrate strong upward movement in successive reports are recognized as Star Performers.

About Everest Group
Everest Group is a consulting and research firm focused on strategic IT, business services, and sourcing. We are trusted advisors to senior executives of leading enterprises, providers, and investors. Our firm helps clients improve operational and financial performance through a hands-on process that supports them in making well-informed decisions that deliver high-impact results and achieve sustained value. Our insight and guidance empowers clients to improve organizational efficiency, effectiveness, agility and responsiveness. What sets Everest Group apart is the integration of deep sourcing knowledge, problem-solving skills and original research. Details and in-depth content are available at http://www.everestgrp.com.

Contact:
Andrea M. Riffle, Everest Group
andrea.riffle(at)everestgrp(dot)com

Jennifer Fowler, Cathey Communications
+1-865-405-6380
jennifer(at)cathey(dot)co

 

SOURCE Everest Group

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settle...
DevOps is under attack because developers don’t want to mess with infrastructure. They will happily own their code into production, but want to use platforms instead of raw automation. That’s changing the landscape that we understand as DevOps with both architecture concepts (CloudNative) and process redefinition (SRE). Rob Hirschfeld’s recent work in Kubernetes operations has led to the conclusion that containers and related platforms have changed the way we should be thinking about DevOps and...
Blockchain. A day doesn’t seem to go by without seeing articles and discussions about the technology. According to PwC executive Seamus Cushley, approximately $1.4B has been invested in blockchain just last year. In Gartner’s recent hype cycle for emerging technologies, blockchain is approaching the peak. It is considered by Gartner as one of the ‘Key platform-enabling technologies to track.’ While there is a lot of ‘hype vs reality’ discussions going on, there is no arguing that blockchain is b...
The need for greater agility and scalability necessitated the digital transformation in the form of following equation: monolithic to microservices to serverless architecture (FaaS). To keep up with the cut-throat competition, the organisations need to update their technology stack to make software development their differentiating factor. Thus microservices architecture emerged as a potential method to provide development teams with greater flexibility and other advantages, such as the abili...
Product connectivity goes hand and hand these days with increased use of personal data. New IoT devices are becoming more personalized than ever before. In his session at 22nd Cloud Expo | DXWorld Expo, Nicolas Fierro, CEO of MIMIR Blockchain Solutions, will discuss how in order to protect your data and privacy, IoT applications need to embrace Blockchain technology for a new level of product security never before seen - or needed.
Leading companies, from the Global Fortune 500 to the smallest companies, are adopting hybrid cloud as the path to business advantage. Hybrid cloud depends on cloud services and on-premises infrastructure working in unison. Successful implementations require new levels of data mobility, enabled by an automated and seamless flow across on-premises and cloud resources. In his general session at 21st Cloud Expo, Greg Tevis, an IBM Storage Software Technical Strategist and Customer Solution Architec...
Coca-Cola’s Google powered digital signage system lays the groundwork for a more valuable connection between Coke and its customers. Digital signs pair software with high-resolution displays so that a message can be changed instantly based on what the operator wants to communicate or sell. In their Day 3 Keynote at 21st Cloud Expo, Greg Chambers, Global Group Director, Digital Innovation, Coca-Cola, and Vidya Nagarajan, a Senior Product Manager at Google, discussed how from store operations and ...
"As we've gone out into the public cloud we've seen that over time we may have lost a few things - we've lost control, we've given up cost to a certain extent, and then security, flexibility," explained Steve Conner, VP of Sales at Cloudistics,in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Blockchain is a shared, secure record of exchange that establishes trust, accountability and transparency across business networks. Supported by the Linux Foundation's open source, open-standards based Hyperledger Project, Blockchain has the potential to improve regulatory compliance, reduce cost as well as advance trade. Are you curious about how Blockchain is built for business? In her session at 21st Cloud Expo, René Bostic, Technical VP of the IBM Cloud Unit in North America, discussed the b...
The use of containers by developers -- and now increasingly IT operators -- has grown from infatuation to deep and abiding love. But as with any long-term affair, the honeymoon soon leads to needing to live well together ... and maybe even getting some relationship help along the way. And so it goes with container orchestration and automation solutions, which are rapidly emerging as the means to maintain the bliss between rapid container adoption and broad container use among multiple cloud host...
In his session at 21st Cloud Expo, Michael Burley, a Senior Business Development Executive in IT Services at NetApp, described how NetApp designed a three-year program of work to migrate 25PB of a major telco's enterprise data to a new STaaS platform, and then secured a long-term contract to manage and operate the platform. This significant program blended the best of NetApp’s solutions and services capabilities to enable this telco’s successful adoption of private cloud storage and launching ...
You know you need the cloud, but you’re hesitant to simply dump everything at Amazon since you know that not all workloads are suitable for cloud. You know that you want the kind of ease of use and scalability that you get with public cloud, but your applications are architected in a way that makes the public cloud a non-starter. You’re looking at private cloud solutions based on hyperconverged infrastructure, but you’re concerned with the limits inherent in those technologies.
Imagine if you will, a retail floor so densely packed with sensors that they can pick up the movements of insects scurrying across a store aisle. Or a component of a piece of factory equipment so well-instrumented that its digital twin provides resolution down to the micrometer.
"Since we launched LinuxONE we learned a lot from our customers. More than anything what they responded to were some very unique security capabilities that we have," explained Mark Figley, Director of LinuxONE Offerings at IBM, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Is advanced scheduling in Kubernetes achievable?Yes, however, how do you properly accommodate every real-life scenario that a Kubernetes user might encounter? How do you leverage advanced scheduling techniques to shape and describe each scenario in easy-to-use rules and configurations? In his session at @DevOpsSummit at 21st Cloud Expo, Oleg Chunikhin, CTO at Kublr, answered these questions and demonstrated techniques for implementing advanced scheduling. For example, using spot instances and co...