Welcome!

News Feed Item

Marriott International Unveils Unified Loyalty Programs With One Set of Benefits

Access to the most extraordinary portfolio of hotels, expansion of the Moments experiential platform and richer and enhanced benefits for members

BETHESDA, Md., April 16, 2018 /PRNewswire/ -- Today, Marriott International announced it will introduce one set of unified benefits across Marriott Rewards, The Ritz-Carlton Rewards and Starwood Preferred Guest (SPG) for its members in August 2018. This will create an incredibly rich hospitality loyalty program in which members will earn more points faster than under the prior programs -- on average 20% more points for every dollar spent. For the first time, members will have access to book stays and earn or redeem points among 29 participating global brands comprising 6,500 hotels in 127 countries and territories. Additionally, the Moments experiential platform is expanding, with more than 110,000 experiences in 1,000 destinations from must-see attraction tickets and tours for purchase with cash by all guests, to once-in-a-lifetime events only available to members using points, including the new bespoke Moments Live event series.

"We listened to the travel aspirations of our members and set our sights on unlocking the full potential of our loyalty programs," said David Flueck, Senior Vice President of Global Loyalty, Marriott International. "We are excited to announce that this August, our members can enjoy one set of benefits across our extraordinary portfolio of hotels from iconic full and select service, to extended stay, to unique boutiques and luxury brands. We hope to inspire our members whatever their travel passion, whether it is resorts featuring overwater bungalows, peaceful secluded island settings, ski-in / ski-out mountain resorts, towering hotels with picture-worthy views or even former palaces converted into hotels."

Beginning in August, members will be able to combine their separate Marriott Rewards, The Ritz-Carlton Rewards and SPG accounts into a single account spanning the entire loyalty portfolio. The Marriott Rewards, The Ritz-Carlton Rewards and Starwood Preferred Guest (SPG) names will continue to live on under the new set of unified benefits until a new program name is introduced in 2019.

Also beginning in August, travelers will have the ability to book stays across the entire portfolio for the first time on Marriott.com, SPG.com and the Marriott and SPG apps, or by contacting customer engagement centers.

"There are no more important customers than our loyalty members," said Karin Timpone, Global Marketing Officer, Marriott International. "With good news for our members, we decided to announce the new benefits now and launch them as quickly as possible, so members could take full advantage. At the same time, we will continue to introduce more exclusive member experiences throughout the year on our Moments platforms."

Achieve Elite Status and Earn Points Faster
In August, members will be able to earn and redeem across the entire portfolio of participating hotels and earn elevated benefits and elite status faster with new elite tiers. For example, earning Silver elite status after just ten nights and Gold elite status after just 25 nights will become standard in all three programs. With Platinum elite status earned after 50 nights and Platinum Premier elite status earned after 75 nights, these tiers will become easier to attain for Marriott Rewards and The Ritz-Carlton Rewards members and align with SPG's current offering.  In addition, all Platinum Premier members surpassing 100 nights and $20,000 of spend will enjoy the highest level of personalized service – the popular ambassador program – along with all the other benefits in that tier. Members who have achieved Lifetime status will continue to have their status recognized.

The breakfast offering for Platinum and Platinum Premier members will be expanded to 23 participating brands, including Courtyard, AC Hotels by Marriott, Protea and Moxy, as well as  resorts. For certain brands, members will receive free breakfast or an on-property food and beverage credit for breakfast or other dining options.

Under the unified benefits, a single points currency will be introduced. In August, SPG members will see their points balance triple. SPG, Marriott Rewards and The Ritz-Carlton Rewards members will all earn ten points for every dollar spent at all brands except for Residence Inn, TownePlace Suites and Element which will be five points per every dollar spent. With bonuses, elite members will earn even more for stays. In August, all members will begin earning points for food and beverage and qualifying incidentals on their folio, rather than just the room rate.

Simpler to Redeem Points
To make it easier for members to redeem points, all hotels throughout the loyalty portfolio will have no blackout dates for points redemptions. In addition, a Free Night Award chart with peak, standard and off-peak pricing will be adopted for all hotels. The chart, which will launch with standard pricing in August, will add off peak and peak in 2019.

More Mobile Features
Members will enjoy a significantly improved digital and mobile experience. When members book directly on Marriott.com, SPG.com or any of Marriott's mobile apps, they will be able to choose from all 6,500 participating hotels, and also take advantage of exclusive member-only rates and free Wi-Fi. In addition, members will be able to check-in or check out, receive Room Ready Alerts chat directly with hotels using Mobile Requests and where available use their smartphones as their room key on all of Marriott's mobile apps.

To learn more about program changes and benefits, please go here.

Accelerate Earning Points and Accessing Benefits with New, Refreshed Co-Brand Credit Cards
Marriott and its credit card partners JPMorgan Chase and American Express will offer new and refreshed co-branded credit cards in the U.S. later this year that will provide card members with more benefits across the entire loyalty portfolio. On May 3, Chase will launch the new Marriott Rewards® Premier Plus Credit Card, and in August, American Express will introduce the new Starwood Preferred Guest® American Express Luxury Card. These new products will offer valuable perks and more ways to earn points when using the cards to pay for stays worldwide.

The new Chase Marriott Rewards® Premier Plus Credit Card will give card members six Marriott Rewards points per dollar spent at participating hotels, two points per dollar spent on all other eligible purchases, an anniversary free-night certificate for any property up to 35,000 points, guaranteed elite status and much more.

The new Starwood Preferred Guest® American Express Luxury Card will offer card members six points per dollar spent at participating hotels, three points per dollar spent on airfare and at U.S. restaurants, and two points per dollar spent on all other eligible purchases. Card members will also receive $300 annually in statement credits for on-property purchases, a free night award up to 50,000 points, automatic Gold elite status, a $100 fee credit for Global Entry, Priority Pass Select membership and more.

Members can choose to keep their current cards, or they can apply for, or upgrade to the new cards.  Card members with the existing consumer and small business Starwood Preferred Guest American Express Card, the Chase Marriott Rewards Premier Business Credit Card, and the JPMorgan Ritz-Carlton Rewards Credit Card can continue to enjoy the benefits of their current cards and the exciting changes that will be announced soon. Finally, we will be announcing changes to cobrand cards in Canada, Japan, The United Kingdom and the United Arab Emirates at a later date. To learn more about the new and refreshed cards visit here.

Increased Access to Unparalleled Experiences
Research shows today's modern travelers value experiences over things. Marriott's greatly expanded experiential offerings on Moments can be purchased with cash and do not require a hotel reservation. As an added benefit, Marriott Rewards, The Ritz-Carlton Rewards and Starwood Preferred Guest (SPG) members will earn points every time they purchase one of the new experiences. The 110,000 new Moments experiences in 1,000 destinations are in addition to the 8,000 exclusive, member experiences that only can be redeemed with points on Marriott Rewards Moments and SPG Moments.  In the future, all Moments experiences will be available to be redeemed with points.

Experiences range from destination tours and day trips like shark cage diving in Gansbaai, South Africa, to once-in-a-lifetime events. These include exclusive member concerts, VIP experiences to coveted sports events like the Super Bowl and music festivals like Coachella Valley Music and Arts Festival, as well as hands-on master classes and meet & greets with some of the world's top athletes, musicians and chefs, including among others, actor and musician Jared Leto and his band 30 Seconds to Mars, chef Daniel Boulud and Lewis Hamilton, the four-time Formula One™ World Champion and Mercedes-AMG Petronas Motorsport driver.

Marriott is also announcing Moments Live, a collection of premiere musical and culinary events powered by Marriott's partnership with Universal Music Group (UMG) and its newest partnership with LITV Entertainment Group. The series kicks off with a selection of:

  • VIP access and exclusive performances throughout Keith Urban's recently announced Graffiti U World Tour.
  • Access to intimate, thoughtfully crafted events with superstar chefs and well-known musicians in picturesque settings.
  • Exclusive, VIP access to music and culinary themed events in Napa Valley, such as private festivals Live In The Vineyard and Live In The Vineyard Goes Country.

In the coming months, Marriott will provide members with information about how and when in August they can begin combining their loyalty accounts.

The information above represents a summary of the upcoming changes to Marriott's award-winning loyalty programs and is subject to the full terms and conditions of the programs that will be available to the public at the time the changes become effective.

About Marriott International, Inc.
Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 6,500 properties in 30 leading hotel brands spanning 127 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company also operates award-winning loyalty programs: Marriott Rewards®, which includes The Ritz-Carlton Rewards®, and Starwood Preferred Guest®. For more information, please visit our website at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com. In addition, connect with us on Facebook and @MarriottIntl on Twitter and Instagram.

IRPR#1

Cision View original content with multimedia:http://www.prnewswire.com/news-releases/marriott-international-unveils-unified-loyalty-programs-with-one-set-of-benefits-300630697.html

SOURCE Marriott International, Inc.

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
As organizations shift towards IT-as-a-service models, the need for managing and protecting data residing across physical, virtual, and now cloud environments grows with it. Commvault can ensure protection, access and E-Discovery of your data – whether in a private cloud, a Service Provider delivered public cloud, or a hybrid cloud environment – across the heterogeneous enterprise. In his general session at 18th Cloud Expo, Randy De Meno, Chief Technologist - Windows Products and Microsoft Part...
Andi Mann, Chief Technology Advocate at Splunk, is an accomplished digital business executive with extensive global expertise as a strategist, technologist, innovator, marketer, and communicator. For over 30 years across five continents, he has built success with Fortune 500 corporations, vendors, governments, and as a leading research analyst and consultant.
"Cloud computing is certainly changing how people consume storage, how they use it, and what they use it for. It's also making people rethink how they architect their environment," stated Brad Winett, Senior Technologist for DDN Storage, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
In his session at 20th Cloud Expo, Brad Winett, Senior Technologist for DDN Storage, will present several current, end-user environments that are using object storage at scale for cloud deployments including private cloud and cloud providers. Details on the top considerations of features and functions for selecting object storage will be included. Brad will also touch on recent developments in tiering technologies that deliver single solution and an end-user view of data across files and objects...
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settl...
No hype cycles or predictions of zillions of things here. IoT is big. You get it. You know your business and have great ideas for a business transformation strategy. What comes next? Time to make it happen. In his session at @ThingsExpo, Jay Mason, Associate Partner at M&S Consulting, presented a step-by-step plan to develop your technology implementation strategy. He discussed the evaluation of communication standards and IoT messaging protocols, data analytics considerations, edge-to-cloud tec...
In his session at @ThingsExpo, Dr. Robert Cohen, an economist and senior fellow at the Economic Strategy Institute, presented the findings of a series of six detailed case studies of how large corporations are implementing IoT. The session explored how IoT has improved their economic performance, had major impacts on business models and resulted in impressive ROIs. The companies covered span manufacturing and services firms. He also explored servicification, how manufacturing firms shift from se...
IoT is at the core or many Digital Transformation initiatives with the goal of re-inventing a company's business model. We all agree that collecting relevant IoT data will result in massive amounts of data needing to be stored. However, with the rapid development of IoT devices and ongoing business model transformation, we are not able to predict the volume and growth of IoT data. And with the lack of IoT history, traditional methods of IT and infrastructure planning based on the past do not app...
For far too long technology teams have lived in siloes. Not only physical siloes, but cultural siloes pushed by competing objectives. This includes informational siloes where business users require one set of data and tech teams require different data. DevOps intends to bridge these gaps to make tech driven operations more aligned and efficient.
For organizations that have amassed large sums of software complexity, taking a microservices approach is the first step toward DevOps and continuous improvement / development. Integrating system-level analysis with microservices makes it easier to change and add functionality to applications at any time without the increase of risk. Before you start big transformation projects or a cloud migration, make sure these changes won’t take down your entire organization.
It is ironic, but perhaps not unexpected, that many organizations who want the benefits of using an Agile approach to deliver software use a waterfall approach to adopting Agile practices: they form plans, they set milestones, and they measure progress by how many teams they have engaged. Old habits die hard, but like most waterfall software projects, most waterfall-style Agile adoption efforts fail to produce the results desired. The problem is that to get the results they want, they have to ch...
Organizations planning enterprise data center consolidation and modernization projects are faced with a challenging, costly reality. Requirements to deploy modern, cloud-native applications simultaneously with traditional client/server applications are almost impossible to achieve with hardware-centric enterprise infrastructure. Compute and network infrastructure are fast moving down a software-defined path, but storage has been a laggard. Until now.
Without a clear strategy for cost control and an architecture designed with cloud services in mind, costs and operational performance can quickly get out of control. To avoid multiple architectural redesigns requires extensive thought and planning. Boundary (now part of BMC) launched a new public-facing multi-tenant high resolution monitoring service on Amazon AWS two years ago, facing challenges and learning best practices in the early days of the new service.
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
The best way to leverage your CloudEXPO | DXWorldEXPO presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering CloudEXPO | DXWorldEXPO will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at CloudEXPO. Product announcements during our show provide your company with the most reach through our targeted audienc...