Welcome!

News Feed Item

NTT DOCOMO Ventures Makes Strategic Investment in Inbenta

Investment Expands Inbenta's Industry-Leading AI and NLP Product Suite in Japan

FOSTER CITY, Calif., May 31, 2018 /PRNewswire/ -- NTT DOCOMO Ventures, the venture capital arm of NTT DOCOMO, has made a strategic investment in Inbenta Technologies, a global leader in artificial intelligence (AI) and natural language processing (NLP) products. Inbenta plans to use the funds to enhance its product suite and accelerate business growth.

Founded in Barcelona and now headquartered in Silicon Valley, Inbenta has doubled in size over the past two years. Inbenta's patented software based on the Meaning-Text Theory (MTT) is deployed by over 250 large enterprises across 6 continents for a variety of use cases in banking, insurance, telecom, retail, travel, technology, and transportation. Inbenta, with its integrated offering of six enterprise-grade AI and NLP-driven products -- the Inbenta Chatbot, Semantic Search, E-Commerce Search, Knowledge Management, Case Management, and Live Chat, automates over 300+ million real-time customer interactions per year across the web, mobile, social, and SMS channels, and natively supports 30 languages servicing a number of multinationals and diverse support organizations. Inbenta empowers the world's largest enterprise and e-commerce companies to improve customer satisfaction rates and reduce support costs with best-in-class functionality including:

  • Rapid Time-to-Market: Getting started takes days, not months, giving companies high-performance AI out-of-the-box.
  • Understands Meaning: Patented NLP technology that utilizes Meaning-text Theory, enabling highly conversational experiences that work with your existing knowledge & content.
  • Multilingual Support: Native support in over 25 languages, allowing global coverage for the most demanding enterprises.
  • Deploys Across Channels in Minutes: With open APIs & SDKs, companies can deploy across web, mobile, social, SMS, and more in minutes.

"We're excited to have NTT DOCOMO Ventures as a new strategic investor," said Inbenta CEO Jordi Torras. "Our newest partner brings not only capital, but valuable experience in Inbenta's key markets including Japan."

This investment closely follows Inbenta's business partnership with NTT Communications, which along with NTT DOCOMO, is a division of NTT Corporation. The partnership began with the launch of the service brand COTOHA Chat & FAQ™ for the Japanese market. The service employs Inbenta's semantic search engine and engages customers on multiple interfaces, including through chatbots, FAQs, search tools, and inquiry forms according to customers' needs. The service also leverages Inbenta's analytics platform to extract customer trends and insights based on search histories.

NTT DOCOMO Ventures expects that this investment will strengthen the collaboration between Inbenta and NTT Communications to bring best-in-class AI and NLP technology to the Japanese market.

For more information:
NTT DOCOMO Ventures, Inc.
mailto: [email protected]

 

Cision View original content:http://www.prnewswire.com/news-releases/ntt-docomo-ventures-makes-strategic-investment-in-inbenta-300657203.html

SOURCE NTT DOCOMO Ventures

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Latest Stories
Business professionals no longer wonder if they'll migrate to the cloud; it's now a matter of when. The cloud environment has proved to be a major force in transitioning to an agile business model that enables quick decisions and fast implementation that solidify customer relationships. And when the cloud is combined with the power of cognitive computing, it drives innovation and transformation that achieves astounding competitive advantage.
SYS-CON Events announced today that Silicon India has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Published in Silicon Valley, Silicon India magazine is the premiere platform for CIOs to discuss their innovative enterprise solutions and allows IT vendors to learn about new solutions that can help grow their business.
DXWorldEXPO LLC announced today that "IoT Now" was named media sponsor of CloudEXPO | DXWorldEXPO 2018 New York, which will take place on November 11-13, 2018 in New York City, NY. IoT Now explores the evolving opportunities and challenges facing CSPs, and it passes on some lessons learned from those who have taken the first steps in next-gen IoT services.
In this presentation, you will learn first hand what works and what doesn't while architecting and deploying OpenStack. Some of the topics will include:- best practices for creating repeatable deployments of OpenStack- multi-site considerations- how to customize OpenStack to integrate with your existing systems and security best practices.
SYS-CON Events announced today that CrowdReviews.com has been named “Media Sponsor” of SYS-CON's 22nd International Cloud Expo, which will take place on June 5–7, 2018, at the Javits Center in New York City, NY. CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users that have experienced products and services first-hand and have an interest in letting other potential buye...
You want to start your DevOps journey but where do you begin? Do you say DevOps loudly 5 times while looking in the mirror and it suddenly appears? Do you hire someone? Do you upskill your existing team? Here are some tips to help support your DevOps transformation. Conor Delanbanque has been involved with building & scaling teams in the DevOps space globally. He is the Head of DevOps Practice at MThree Consulting, a global technology consultancy. Conor founded the Future of DevOps Thought Leade...
Everyone wants the rainbow - reduced IT costs, scalability, continuity, flexibility, manageability, and innovation. But in order to get to that collaboration rainbow, you need the cloud! In this presentation, we'll cover three areas: First - the rainbow of benefits from cloud collaboration. There are many different reasons why more and more companies and institutions are moving to the cloud. Benefits include: cost savings (reducing on-prem infrastructure, reducing data center foot print, redu...
Jo Peterson is VP of Cloud Services for Clarify360, a boutique sourcing and benchmarking consultancy focused on transforming technology into business advantage. Clarify360 provides custom, end-to-end solutions from a portfolio of more than 170 suppliers globally. As an engineer, Jo sources net new technology footprints, and is an expert at optimizing and benchmarking existing environments focusing on Cloud Enablement and Optimization. She and her team work with clients on Cloud Discovery, Cloud ...
Founded in 2000, Chetu Inc. is a global provider of customized software development solutions and IT staff augmentation services for software technology providers. By providing clients with unparalleled niche technology expertise and industry experience, Chetu has become the premiere long-term, back-end software development partner for start-ups, SMBs, and Fortune 500 companies. Chetu is headquartered in Plantation, Florida, with thirteen offices throughout the U.S. and abroad.
SYS-CON Events announced today that DatacenterDynamics has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY. DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
The technologies behind big data and cloud computing are converging quickly, offering businesses new capabilities for fast, easy, wide-ranging access to data. However, to capitalize on the cost-efficiencies and time-to-value opportunities of analytics in the cloud, big data and cloud technologies must be integrated and managed properly. Pythian's Director of Big Data and Data Science, Danil Zburivsky will explore: The main technology components and best practices being deployed to take advantage...
DXWorldEXPO LLC announced today that All in Mobile, a mobile app development company from Poland, will exhibit at the 22nd International CloudEXPO | DXWorldEXPO. All In Mobile is a mobile app development company from Poland. Since 2014, they maintain passion for developing mobile applications for enterprises and startups worldwide.
Nicolas Fierro is CEO of MIMIR Blockchain Solutions. He is a programmer, technologist, and operations dev who has worked with Ethereum and blockchain since 2014. His knowledge in blockchain dates to when he performed dev ops services to the Ethereum Foundation as one the privileged few developers to work with the original core team in Switzerland.
Most DevOps journeys involve several phases of maturity. Research shows that the inflection point where organizations begin to see maximum value is when they implement tight integration deploying their code to their infrastructure. Success at this level is the last barrier to at-will deployment. Storage, for instance, is more capable than where we read and write data. In his session at @DevOpsSummit at 20th Cloud Expo, Josh Atwell, a Developer Advocate for NetApp, will discuss the role and value...
Andi Mann, Chief Technology Advocate at Splunk, is an accomplished digital business executive with extensive global expertise as a strategist, technologist, innovator, marketer, and communicator. For over 30 years across five continents, he has built success with Fortune 500 corporations, vendors, governments, and as a leading research analyst and consultant.